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Thread: Daily forum summary e-mail suggestion

Jon Davis
Posts: 65

Daily forum summary e-mail suggestion Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 23 Mar 06 10:59 AM

Hi. You have a partial quote of the first post of threads with recent activity showing in the e-mails you're sending out each day. It would be nice if instead of showing the original post you show the most recent post, but only after the first post has been shown once.

In other words, if someone starts a thread on Monday, I would like to see the original post in the summary e-mail on Tuesday, but the most recent contribution on Wednesday and every day thereafter. That probably sounds like it would appear to be inconsistent, but it would be preferable to just seeing the same quote each day that an old thread is still active, while still seeing the original post for new threads.

If that's not doable but I as a user was offered a compromise, I would suggest at least showing "Last Author" alongside everything else currently showing.

[Reply][Quote]

Ryan Farley
Posts: 2265

Re: Daily forum summary e-mail suggestion Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 23 Mar 06 12:08 PM

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Great idea Jon. I've actually thought the same. Not a huge deal to change and it would make the digest much more informative. I'll add it to the list of changes for the site

[Reply][Quote]

Jeremy Brayton
Posts: 491

Re: Daily forum summary e-mail suggestion Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 23 Mar 06 2:54 PM

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You put to words what I was trying to say. Currently you get a digest email, look through it and see replies. How do I check those replies? By going to each forum and manually finding it. If the entire reply in the digest it would be cool because I wouldn't need to check the forum for topics I might reply to later. The problem with that is what if there were multiple replies that day? I'd be willing to sacrifice the potential replies for just the latest one as that's not a real problem.

Another idea is perhaps a way of subscribing to each forum individually and getting those as a full digest complete with all replies. Some forums I'm not proficient in (such as the web) but other forums I'd like to know everything that's happening even if I don't reply to a particular topic. It's not a problem if I reply since I would get subsequent emails but I'm not going to reply just so I can track it later, it would introduce a lot of unwanted noise (and possible deletion from the system).

If you need a guinea pig or other help let me know. I know this is mainly your baby but anything I can do to take a little burden off is time well spent.

[Reply][Quote]

Ryan Farley
Posts: 2265

Re: Daily forum summary e-mail suggestion Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 23 Mar 06 4:23 PM

Thanks Jeremy.

I've received feedback from others too about the notifications from the forums. I'm toying with a couple of ideas. However, how useful these ideas will be, who knows.

1) I'm prototyping a messenger-bot I threw together. The way the messenger-bot works is you add it as a contact in your Messenger and then it sends you an IM each time a forum post is made. This way it is transportable, you move to another PC, log into messenger and you still get them. It is very unobtrusive and does not fill up your inbox with a bunch of e-mail if you're out for a few days. My preliminary version of the bot has had some good results. I do have some kinks to work out and then I'll have an open beta for anyone that wants to test it out.

2) If some of the kinks don't get worked out with the messenger-bot (right now the subscribe process is hairy, I've worked around them in my initial tests with a manual process - which is fine for testing but wouldn't work in production) Anyway, I might end up going with my own app that works similar to the toast style popup.

Here's a screenshot of the prototype:

3) RSS. Even though I am not a fan of RSS for forums, I'll crank a quick feed out. At least then you could do what you want with the data.

4) Subscribe to forums via e-mail. I was thinking that it might be good to just be abel to subscribe to a particular forum (or all forums) via e-mail. Then you would be notified of everything.

Either way I will fix the digest e-mail.

Any suggestions?

-Ryan

[Reply][Quote]

Jeremy Brayton
Posts: 491

Re: Daily forum summary e-mail suggestion Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 23 Mar 06 5:39 PM

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1) I think this would be nice as well though I think it would be a little difficult simply because people will want their own IM client supported, which isn't always easy or possible.

2) I like the idea here too but personally I don't need notifications so much as I need the full text. With a notification I have to click the link but with full text I can just discard what I read eliminating that extra process. If that text is large, a toast popup will bug the crap out of me since current toast implementations have no scrollbars. An IM client also has a problem with large amounts of text.

3) RSS would solve all of my problems personally but the issue is how to segregate the data. I use RSSBandit so the format that would follow blogs would be that the original post is an RSS item but each subsequent comment has a commentRss feed. That would put all of the "comments" under the tree and keep the forum RSS feed to just topics only.

4) If there were subforums, the idea of subscribing to the "group" would be nice as well. Personally something between this and #3 is what I would stick to.

I think between these 4 things there is something for everyone. If you're like me who prefers full text, eliminating the need to click then #3 and 4 would be a good solution. If you're into just notifications with a summary then #1 and 2 are for you.

I can only think of one thing more but it turns this into a email discussion group: Having an email bot sit on say forums@slxdeveloper.com to parse replies and post them to the website. I already belong to such a group so personally don't consider this high on the priority list but it may be a decent idea to consider.

[Reply][Quote]

Ryan Farley
Posts: 2265

Re: Daily forum summary e-mail suggestion Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 24 Mar 06 11:12 AM

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1) I would only support the Microsoft Messenger protocol (which would include Windows Messenger, MSN Messenger, and Live Messenger). If you had some other IM client you'd be out of luck for this notification method (although I might also support jabber. Many client support that protocol, such as googletalk, but for now the plans are just MS Messenger)

2) For me the notification is enough. Personally I don't care for the full text as much because I'll just go to the site for that. However I can see your point about that being useful. This option would be for those that only wanted the notification (not the full message)

3) RSS. Well. This is an option that I am sure I will build. However, I've yet to find a forum RSS feed that I actually like how it is implemented. For me, threaded discussions just don't do as well over RSS. I could keep the top level posts in the feed only and all replies under each via commentRss (which is how I would do it if I implemented it) but not all aggregators support commentRss so I can see others wanting all posts in the feed. I'm not sure there is a good "all-case" solution for this.

4) The group subscriptions idea is good. I like that.

One thing I do plan on changing, right now, you only get notification if someone replies to your actual post, but if a reply is made to some other post in the thread you don't get anything. I am going to change that so you're basically subscribed to the thread and get notification of any replies on that thread. You could also optionally check a checkbox to subscribe to notifications for a thread even if you didn't post to it.

Anyway, I do have some improvements coming to make the notifcations better for those who want more regular notifications.

Ryan

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