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Forum to discuss writing script in Architect plugins for SalesLogix & general SalesLogix customization topics (for Windows client only). View the code of conduct for posting guidelines.
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Problems with main view - but only certain users
Posted: 13 Mar 08 12:04 PM
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Hi,
I've got a problem with a main view I've made. It's based on the userinfo table, so when you log in you're essentially seeing only your record. The problem is that although the main view works fine for existing users, it shows 'No Records to display' for any of the 7 new users I created to test it with. At the moment there is very little on the form, as I've only just started developing. i.e. there are no bound fields apart from one for userid and username, both based off the userinfo table so obviously they exist for both users.
Can anyone suggest why my new users can't see this screen but the old ones can?
Thanks,
Alec D
QGate Software |
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Re: Problems with main view - but only certain users
Posted: 13 Mar 08 1:00 PM
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how did you add the users, through Administrator I hope, correct?
Generally you get the 'No Records to display' message when you've used an inner join to bind a field when there is no data in the corresponding table - I know you said there are only 2 controls on the form though so this might not be it.
You should also check and make sure that those 7 new users have an address, the nature of the address relationship can also cause this if an address is missing. |
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Re: Problems with main view - but only certain users
Posted: 14 Mar 08 4:46 AM
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Thanks for the reply Matt.
I added the users through SLX Administrator, yes; as in Add Users, Network Users x7 (which gives me "Newuser000[1-7]"). After that I changed their Title to 'Test User' and gave them usernames/passwords.
They appear to have addresses - at least, running this SQL...
"select * from address where addressid in (select addressid from userinfo where title = 'Test User')"
...returns 7 address for my 7 users' entityIDs, though the addresses are blank of course - does this matter?
I still doubt this is a bound field issue as userid and username are of course present; but to remove any possibility of doubt I've unbound all fields, and commented out what little code their was from the detail view. Still no luck getting it to show though...
Because of the now absolute simplicity of the main view, I think it can only be an issue with the users I've created. |
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Re: Problems with main view - but only certain users
Posted: 14 Mar 08 10:58 AM
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| I just thought about this - do you have a group setup? What fields are in the group? It may be that a join in the fields in the group are causing this issue and not a bound field on the screen. |
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Re: Problems with main view - but only certain users
Posted: 14 Mar 08 11:48 AM
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It was a group issue! Thanks, great suggestion.
I'd have saved myself a lot of trouble if I hadn't hidden the mainview's caption bar this early in the development; I'd have seen I was looking at a group with no one in it...
Thanks again,
Alec |
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