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8/23/2025 9:29:05 AM
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Architect Forums - SalesLogix Scripting & Customization
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Thread: Ticket Attachments Edit screen, can it be edited?
Ismael Gonzalez
Posts: 56
Ticket Attachments Edit screen, can it be edited?
Posted: 19 Mar 08 1:03 PM
So my boss wants to add a checkbox to the Ticket Attachments screen, but I THINK that it is a hard coded or dll based form and not an actual form that you can modify in the SLX Architect. I'm using SLX 7.2.2 and I just want to make sure this can't be done before telling him that.
Can this form be modified?
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Chris
Posts: 6
Re: Ticket Attachments Edit screen, can it be edited?
Posted: 19 Mar 08 1:24 PM
We're running 6.2.6 and the form is called Attachments with a family of Ticket where it's open and ready for editing.
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Ismael Gonzalez
Posts: 56
Re: Ticket Attachments Edit screen, can it be edited?
Posted: 19 Mar 08 1:43 PM
I should have specified that it was the Ticket Attachments Edit screen the one where we want to put the checkbox and I can't find a way to edit that form.
Does anyone know if this can be done?
thanks
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Ryan Farley
Posts: 2265
Re: Ticket Attachments Edit screen, can it be edited?
Posted: 19 Mar 08 1:45 PM
You are correct. It is hardcoded (assuming we are talking about Windows client here)
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Ismael Gonzalez
Posts: 56
Re: Ticket Attachments Edit screen, can it be edited?
Posted: 19 Mar 08 1:49 PM
yeah the SLX Client, I guess on the web client I can edit this form correct?
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Ryan Farley
Posts: 2265
Re: Ticket Attachments Edit screen, can it be edited?
Posted: 19 Mar 08 1:51 PM
Quote:
Originally posted by Ismael Gonzalez
yeah the SLX Client, I guess on the web client I can edit this form correct?
On the web client you can edit almost *everything*
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