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Forum to discuss writing script in Architect plugins for SalesLogix & general SalesLogix customization topics (for Windows client only). View the code of conduct for posting guidelines.
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Improperly linked activities/history in 6.2.6
Posted: 27 May 08 4:18 PM
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We're having an oddball issue where people will put in a new activity or history item for an account, unrelated to a ticket or anything within the ticketing system, and on rare occassions these are linked to a completely different account, retaining only the correct Type, opportunityID, result and longnote and recieving a description of "Ticket ". Has anybody heard of this before? The closest thing I can find is the OnCompletedActivity script and as I'm unable to reproduce the problem I can't really work out if commenting out the area
If IsActivityAssociatedToTicket(vActivityID) Then
CreateTicketActivity(vActivityID)
End If
will have any effect.
Any help or thoughts on the subject would be greatly appreciated.
Thank you,
-Chris |
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