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Thread: Import History LongNote?

Jill D
Posts: 31

Import History LongNote? Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 06 Jun 08 5:53 PM

Hello,
We have an import plugin that brings in data from an xls spreadsheet. It creates a SO record, then a History record and an Activity record. It is erroring (data would be truncated
) on the import to the History LONGNOTE column. If the import is limited to 255 characters for the LONGNOTE column, it works fine. The column is defined as TEXTBLOB in the db so I don't understand why the upload wants to truncate the data. Is it possible to import more than 255 into the LongNotes field?

SLX is 7.2 with some legacy stuff
SQL server 2005
SLX OLE DB provider
VBScript plugin

thanks!

[Reply][Quote]

Timmus Agersea
Posts: 328

Re: Import History LongNote? Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 06 Jun 08 6:21 PM

Jill,

The problem is likely due to the fact that the code is using the same source data or variable to write to the Notes field which is only 255 characters long. The code needs to explicilty truncate the data for that field.

For example:

recordset.fields.item("Notes") = LEFT(sNotes, 255)
recordset.fields.item("LongNotes") = sNotes

HTH,

Timmus

[Reply][Quote]

Jill D
Posts: 31

Re: Import History LongNote? Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 06 Jun 08 6:26 PM

thanks - we are using:

LongNotes = CallerName & Chr(13) & Chr(10) & Acctnum & Chr(13) & Chr(10) & ROContactName & Chr(13) & Chr(10) & Description
Notes = Left(LongNotes, 255)

[Reply][Quote]

Timmus Agersea
Posts: 328

Re: Import History LongNote? Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 06 Jun 08 6:40 PM

That looks like it should

. At this point I would suggest posting the actual ado code for writing to the database. We may be able to spot the issue for you.

Timmus

[Reply][Quote]

Jill D
Posts: 31

Re: Import History LongNote? Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 09 Jun 08 10:09 AM

Thanks for your help - code is below for history import.

j

'create history record
form.Caption = "Importing ( " & CurRow & " of " & Tr & " ) - Step 2"

HistoryID = Application.BasicFunctions.GetIDFor("History")

C_Type = "262148"
set conn = Application.GetNewConnection
set rs = CreateObject("ADODB.Recordset")
SQLStmt = "SELECT OpportunityID, AccountID FROM VS_Machines WHERE VS_MachinesID = '" & VS_MachinesID & "'"
rs.Open SQLStmt, conn
AccountID = rs.Fields("AccountID")
OpportunityID = rs.Fields("OpportunityID")
rs.Close
ContactID = ""
SQLStmt = "SELECT Account FROM Account WHERE AccountID = '" & AccountID & "'"
rs.Open SQLStmt, conn
Acnt = rs.Fields("Account")
rs.Close
ContactName = ""
C_Priority = ""
Category = "Service Orders"
' Description = GeneralReason
LongNotes = CallerName & Chr(13) & Chr(10) & Acctnum & Chr(13) & Chr(10) & ROContactName & Chr(13) & Chr(10) & Description

Notes = Left(Notes, 255)
' OpportunityID =
SQLStmt = "SELECT Description FROM Opportunity WHERE OpportunityID = '" & OpportunityID & "'"
rs.Open SQLStmt, conn
Opportunity = rs.Fields("Description")
rs.Close
OpportunityName = Opportunity
StartDate = DateAddw(4, CDate(now()))
Duration = ""
TimeLess = "T"
UserID = Application.BasicFunctions.CurrentUserID
UserName = ""
OriginalDate = ""
Result = ""
ResultCode = ""
CompletedDate = ""
CompletedUser = ""
Userdef1 = ""
UserDef2 = ""
Userdef3 = ""
dim desc
desc = SO_Type & " " & GeneralReason
'msgbox notes
'msgbox longnotes
nr = Create_History_Record(HistoryID, ActivityID, C_Type, AccountID, ContactID, OpportunityID, Acnt, ContactName, OpportunityName, C_Priority, Category, StartDate, Duration, desc, TimeLess, UserID, UserName, OriginalDate, Result, ResultCode, CompletedDate, CompletedUser, Notes, Userdef1, UserDef2, Userdef3, LongNotes)

[Reply][Quote]

Ryan Farley
Posts: 2265

Re: Import History LongNote? Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 09 Jun 08 1:14 PM

Shouldn't this line:

Notes = Left(Notes, 255)

Really be this?

Notes = Left(LongNotes, 255)

Other than that, it's the contents of Create_History_Record that we'd need to see to help.

[Reply][Quote]

Jill D
Posts: 31

Re: Import History LongNote? Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 10 Jun 08 11:40 AM

Thanks for your help. We've decided to enforce a character limit for imports to LongNotes - if you can't say it in 255 characters, you will need to be less verbose!

j

[Reply][Quote]

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