slxdeveloper.com Community Forums

The Forums on slxdeveloper.com are now retired. The forum archive will remain available for the time being. Thank you for your participation on slxdeveloper.com!

Architect Forums - SalesLogix Scripting & Customization
Forum to discuss writing script in Architect plugins for SalesLogix & general SalesLogix customization topics (for Windows client only). View the code of conduct for posting guidelines.

Forums RSS Feed

Back to Forum List | Back to SalesLogix Scripting & Customization | New Thread

View: Search:

Author

Thread: Automated Refresh of the Tickets Queue

Cory Haibloom
Posts: 39

Automated Refresh of the Tickets Queue Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 18 Jun 08 11:23 AM

We use SLX in a callbacks-only call center, and constantly tapping F5 to see if new tickets have entered the queue is less than ideal. I'm looking for a way to set up an event that will automatically refresh this screen at some preset time interval. Any suggestions?

[Reply][Quote]

Mark Dykun
Posts: 297

Re: Automated Refresh of the Tickets Queue Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 19 Jun 08 6:38 AM

I cannot give the SLX only solution details as I am not quite sure if it is possible with OTB saleslogix customizations. You could however introduct a new Mainview hosting a .net view that can give you this support.

Mark

[Reply][Quote]

Cory Haibloom
Posts: 39

Re: Automated Refresh of the Tickets Queue Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 19 Jun 08 10:35 AM

We're thinking that may be the best way to go as well since that would enable us to add a great deal more functionality. However, we were hoping that there was something we could do as a quick, interim fix for this.

Thanks!

Cory

[Reply][Quote]

Page 1 of 1

You can subscribe to receive a daily forum digest in your user profile. View the site code of conduct for posting guidelines.

Forum RSS Feed - Subscribe to the forum RSS feed to keep on top of the latest forum activity!

slxdeveloper.com is brought to you courtesy of Ryan Farley & Customer FX Corporation. This site, and all contents herein, are Copyright © 2025 Customer FX Corporation. The information and opinions expressed here are not endorsed by Sage Software.	code of conduct \|

page cache (param): 8/24/2025 7:08:36 AM