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 Author  Thread: Specify printer from within Sales Contact Process
Dave McGill
Posts: 47
 
Specify printer from within Sales Contact ProcessYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 20 Jun 06 1:55 PM
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We run processes that print multiple letters and labels for contacts and would like to be able to specify which printer is being used. Is this possible? I've been looking for a way to change the SLX Printer using code, but haven't found any references yet. It looks like it gets set to the Windows Default printer when SLX is opened, but can be changed using the File:Print Setup menu action.
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Ryan Farley
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Re: Specify printer from within Sales Contact ProcessYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 20 Jun 06 2:59 PM

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Here's a post I made a while back to retrieve the default printer using VBScript. You could modify this to write the printer info back to the registry to set it as the default before printing (just change it back after to what it was before)

http://saleslogixblog.com/rfarley/archive/2003/11/17/222.aspx

Good luck.
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Dave McGill
Posts: 47
 
Re: Specify printer from within Sales Contact ProcessYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 20 Jun 06 3:52 PM

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Thanks for the info, but this grabs the Windows default printer, not the printer that is set from within SalesLogix. In test I've done, the processes use the printer that is set in SLX, which isn't necessarily the same as the Windows default printer. If you change the printer from within SLX, you will see that the Windows default printer does not change. It looks like the SLX printer gets set to the Windows default printer when SLX starts up. I was unable to find a registry entry for the SLX printer.


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Ryan Farley
Posts: 2265
slxdeveloper.com Site Administrator
Top 10 forum poster: 2265 posts
 
Re: Specify printer from within Sales Contact ProcessYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 21 Jun 06 11:43 AM
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Well it has got to be in the reg some where (I doubt that is stored in the db). I would suggest running RegMon (free from sysinternals.com) and make a change to that setting to see where it is stored.
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Dave McGill
Posts: 47
 
Re: Specify printer from within Sales Contact ProcessYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 21 Jun 06 4:55 PM

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I tried using RegMon and did not see anything change in the registry when I changed the printer in SLX. Tech support is telling me that it is probably stored in the exe and is not going to be accessible to me. I'd like to be able to specify the printer from within a sales contact process - any other ideas?
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Dave McGill
Posts: 47
 
Re: Specify printer from within Sales Contact ProcessYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 22 Jun 06 9:40 AM

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The answer from SalesLogix:
Discussed Note: Can I script to specify a printer in SalesLogix -- emailed information emailed the information from the KB article and that I did speak with the PSG group about this They explained it would be a lengthy code process and would still not fullfill his particular needs.

Resolution:449570.00000: We're using the Windows API to enumerate all printers
Discussed Note: Can I script to specify a printer in SalesLogix Customer wants to put a button on a form such that when it is pressed will send the data to a specified printer. He does not want the user to have to select any printers through the printer screen Initially explained to him this was not available through Architect but set within the SalesLogix.exe. Customer was not satisfied with this answer so explained to him I would post a question and email back to him.

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Ryan Farley
Posts: 2265
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Top 10 forum poster: 2265 posts
 
Re: Specify printer from within Sales Contact ProcessYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 22 Jun 06 1:45 PM

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Hmmm. Sort of sounds like a load of crap to me

I find it doubtful that the setting is actually written back to the exe, I mean, really, who stores settings like that?! But who knows, I've seen stranger things in this app hehe.

You could always just do your own thing. Get the report wrapped in an RDC object and send it off to the printer of choice yourself (that is what I would do).
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