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Date and Time Stamp in Tickets Insert and Detail
Posted: 11 Jun 09 5:59 AM
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Hello, I have noticed in the Saleslogix Web Client in the Ticket that there is a date and time feature on the Description and Resolution. Is there a way to have this feature on the Saleslogix Lan? If so how would I do this?
Thank you in advance |
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Re: Date and Time Stamp in Tickets Insert and Detail
Posted: 11 Jun 09 11:01 AM
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You could indeed add a button to do so, and just insert Text into the field with some simple VB Script as shown below.
' Assumptions:
' UserName is a variable that you have populated with the Name of the Currently logged in user:
mmControl.Text = UserName & " " & Now() & vbCRLF & mmControl.Text |
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Re: Date and Time Stamp in Tickets Insert and Detail
Posted: 11 Jun 09 11:06 AM
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Additionally, there is a way for the User to do this without adding a button (off course it then becomes a training issue):
- In SalesLogix Windows Client, set the focus to any Text or Memo Control.
- Press SHIFT+F9 combination.
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