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Architect Forums - SalesLogix Scripting & Customization
Forum to discuss writing script in Architect plugins for SalesLogix & general SalesLogix customization topics (for Windows client only). View the code of conduct for posting guidelines.

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Thread: Ticket Status

Andrew Fink
Posts: 41

Ticket Status Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 12 Apr 10 4:50 PM

I am trying to make a Crystal Report based on Ticket Status'. All I can find is TICKET.STATUSCODE. Is there a way I can see what these values are in plaintext? Possibly another table I could link to, to see what the values are?

Thanks,
Andrew

[Reply][Quote]

Raul A. Chavez
Posts: 1300

Re: Ticket Status Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 12 Apr 10 6:40 PM

Join to the Picklist table: ON TICKET.STATUSCODE = PICKLIST.ITEMID
Then display: PICKLIST.TEXT

[Reply][Quote]

Andrew Fink
Posts: 41

Re: Ticket Status Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 13 Apr 10 8:28 AM

Raul, Thank you! That has been frustrating me for way too long.

[Reply][Quote]

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