Hi,

I have a weird issue where changes that I make to plug-ins are not visible under my logon after thay have been released either to developer or to all.  These are visible for other users or if logged in as admin.  The modifications to plug-ins are usually made under the admin user, but this doesn't seem to make a difference as they are still not visible under my username when released to "all".

I think this may have happened when the logon name was changed at some point in the past.  The original partner put an incorrect name in that was not tied to the AD account.  When the name was associated with the AD user account, the visibility to the changes stopped.  We are currently running 7.5.4.7048 (network).

Hopefully, this is a fairly simple thing to correct, but I have no idea where to look.  Any guidance will be appreciated.

Thanks!

Can you correct the Windows Authentication login for that user (you)?

RJ, I'm not exactly sure what you mean by correct the Windows Authentication.  My account is set to the correct Windows AD user account.  When the account was initially set up it had an incorrect version of my name.  I corrected this by selecting the option to use Windows Authentication and then selecting the proper Windows account.  I tried going into administrator and re-selecting all of this, but of course thath didn't change anything.  I don't remember the exact username the person originally put in for me, but  I tried turning Windows Authentication off and going back to what I think the original account name was, but this did not seem to change anything either.  I thought this might be a simple mapping issue and I could somehow re-point things to the proper account.

Plugins are normally visible for user's that the plugins have been released to (i.e. everyone). This has nothing to do with Windows Authentication. Has everything to do with whom the SLX user (not windows user) and what teams they belong to ,  what Functional Security (menus, toolbars, Add Delete Accounts et al) has been set for this user, what plugin teams\user's the plugins themselves have been released to.

Their might be some visibility customizations scripted into this as well.....I often show visibility for tabs, buttons, grids access, etc. based on a User's USERTEXT custom field values, who they report to, if they are a manager or not, etc. So even though the Plugin has been released to Everyone and you have remapped the Windows AD User Account correctly.....the scripts still hide the plugins you are looking for in the interface......

My account is actually the username with the problem.  My account is not a member of any team and we have not implemented teams.  There are currently no teams or users assigned to any teams.  My account was originally set up (and still is) with a custom Administrative Role that basically had all the listed options set to "Yes" (same options as listed for Sales Admin, DB Admin, Librarian - except all are set to Yes).  The Functional Security is set up with access granted for everything *except* the following: File->Subscribe to Account, Edit->Account Unsubscribe, Tools->Literature Fulfillment, Tools->Maintenance, Tools->Macros.  The plugins in question have been release to "Everyone" and in some cases additionally to my username (to see if it made a difference - it did not).

We have not created any customized scripts that control visibility ourselves and haven't had any outside help other than version upgrades to SLX.  Visibility has only ever been controlled by releasing menu options etc.  My account is also set up as a manager and reporting to administrator.  I'm pretty sure the problem first started when the SLX user account name was "corrected".  I've been dealing with this for a while, but getting around it by logging into the client as admin when I needed to see something.  However, I am now using the SLX client more as myself and this is getting to be frustrating.

We originally started out using V6.22 and went through a couple upgrades to get to our current version 7.5.4.  I don't know if this makes a difference.

No idea what's going on here......create a new user and log in as them would be the quick solution?

I removed the Windows Authentication from my current username from and my email etc., and then changed the username to something different and set it to be a "retired user".  I created a new username (same as "corrected" name I had before), tied it to Windows Authentication and my network account and email.  I can now see the current customizations so that is resolved.  Of course any plugins edited under my the old username are no longer visible in architect under the new one (even though the name is identical).  I guess these are probably tied to the user site code anyway.  These plugins are visible under the admin logon so I don't think that's a big issue. 

Thank you for your help!  It sure would be nice to know what happened and how to untangle it, but the new username did at least get the visibility things working the way they should.  Thanks again.

Now that makes sense.....

All customizations in the SLX LAN Architect need to be done by the Admin.....not a user with Admin Functionality privileges.....