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 Author  Thread: Exception EAccessViolation - IsBrandingEnabled
Damon Futter
Posts: 3
 
Exception EAccessViolation - IsBrandingEnabledYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 22 Feb 13 6:19 AM
fiogf49gjkf0d

I am having trouble with a system which has been upgraded from SalesLogix 7.5.2 to 8.0.  When displaying a particular form, I am getting the error message as below.  For me, this error message happens intermittently approximataley every 10 times I test it .  For the customer, it happens every time a user logs in with a newly created windows profile (I.e. The very first time a user logs into SalesLogix and opens the form.  From then onwards it works OK, no matter if they log-out/reboot etc.  Unfortunately some of their users are using Citrix, which is re-creating the windows profile every time they log in).


--------------------------------------------------------------------------------------------------------------------


Excpetion EAccessViolation:
Access violation at address 005F079F in module 'SalesLogix.exe'. Write of address 0B4ECFE4


Exception location:
[005F079F]{SalesLogix.exe} IsBrandingEnabled


--------------------------------------------------------------------------------------------------------------------


On my system, I have fixed the problem by deleting all of the text box & picklist controls from the form and re-creating them in v8.  The original form was developed in an old version of SLx (maybe 6.2?), so it's possible that v8 has added a new control property somewhere that is causing the problem.


Has anyone seen this before of have an idea what might be causing it?

[Reply][Quote]
Lane
Posts: 121
 
Re: Exception EAccessViolation - IsBrandingEnabledYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 22 Feb 13 7:05 AM
fiogf49gjkf0d

i see on the ftp.saleslogix.com site (bp access onluy) a update release of the slxcontrols.ocx, did you try registering that ocx and see if it addressed the issue? I have not seen that sage released it to the world yet so am unclear of what it addresses.

[Reply][Quote]
Mike Spragg
Posts: 1226
Top 10 forum poster: 1226 posts
 
Re: Exception EAccessViolation - IsBrandingEnabledYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 22 Feb 13 7:46 AM
fiogf49gjkf0d

This only fixes a numeric keypad issues. Hit 1 on numeric keypad and the memo field data (opp comments for example) are deleted.


I would look through registry for that setting - it "sounds" to me like an IE setting (is a web browser control being used?) and if the profile is reset (why?) in CTX then the entry is populated post usage and then deleted on exit (leading to the fault again next time around).

[Reply][Quote]
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