11/27/2024 12:23:10 AM
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Forum to discuss writing script in Architect plugins for SalesLogix & general SalesLogix customization topics (for Windows client only). View the code of conduct for posting guidelines.
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Activites alert question
Posted: 12 Jan 07 11:32 AM
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fiogf49gjkf0d Question about alarms in V7. I made a mod to the activity Detail and Activity Preview screens yesterday. OOB the scheduled By label will change to the leader if that field is changed on Act. detail.
The client wants whoever originally scheduled it to show in the scheduled by field, regardless of who the leader is. So I changed it to display the create user on the scheduled by label both on the act. detail and act. preview. I only changed the display of the labels.
As a result if Godzilla schedules an activity and sets Rodan as the leader, Godzilla is getting the reminders.
It looks to me like the labels I changed are not changing the updates, but that doesn't seem to be the case. When I restore the oob screens the problem disappears. I barely edited these screens.. any thoughts? I am plugging my way through how reminders are created etc. but it is mightly slow going. Thanks |
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Re: Activites alert question
Posted: 12 Jan 07 1:12 PM
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fiogf49gjkf0d I'm not familiar with the new screens entirely, so if I'm completely off base you'll know why.
Are you saying all you changed were the label properties? Not fields themselves? I'd leave as much SLX stuff as possible and work around it. I'd change the scheduled by label to leader, since the field will always show the leader. I'd then create a new field/label pair pointing to the create user and name it scheduled by. What you're basically doing is verifying that a custom form will work because there was little modification to the existing values (plus underlying script, there can be a LOT of dependencies if you're not careful).
Usernotification is the table where all of the confirmations are kept in 6.2. I believe this corresponds to the reminders (fromuserid, touserid). When you change a leader, a leader notification is sent. The fromuserid = createuser in the activity table and the touserid is the userid or leader. If Godzilla is getting Rodan's confirmations then the touserid has to be set to Godzilla, not Rodan like it should be.
It's never a bad idea to fire up SLXProfiler.exe in the SLX directory and monitor how the OOB forms handle activities. You can monitor your forms as well to compare and they should be different if you're getting the results you've reported. |
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