slxdeveloper.com Community Forums

The Forums on slxdeveloper.com are now retired. The forum archive will remain available for the time being. Thank you for your participation on slxdeveloper.com!

Architect Forums - SalesLogix Scripting & Customization
Forum to discuss writing script in Architect plugins for SalesLogix & general SalesLogix customization topics (for Windows client only). View the code of conduct for posting guidelines.

Forums RSS Feed

Back to Forum List | Back to SalesLogix Scripting & Customization | New Thread

View: Search:

Author

Thread: Disappearing List Views

John Gundrum
Posts: 632

Disappearing List Views Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 01 Jun 07 10:36 AM

We are experiencing an issue where the list view will just disappear. Nothing but a blank white screen. We have been able to reproduce this issue repeatedly on multiple clients. Has anyone else run into this issue? We have reported to SLX and there is a defect being written up for it. But we have many users here who are complaining about it and would like to see a resolution, well, yesterday

How to reproduce from a 7.0.1.1069 Sales Client
. Select Opportunities from the nav bar
. Select the All Opportunities group
. Go to the Opportunity List View. You should see a listing of all opportunities
. Go to Reports
. Select Opportunity as the Type of Report
. Highlight the OOTB Quota vs Actual Sales report as the name of the Report
. Send the report output to Preview
. Click the Generate Report button. The report should appear

From the SalesLogix Crystal Report Viewer
. Click the Export Report icon (first icon, top left)
. Select the Microsoft Excel 97-2000 (XLS) format
. For Destination select Application
. Click OK
. Click OK to accept the default values on the Excel Format Options dialog
. Minimize Excel when the report appears in it
. Close the SalesLogix Crystal Report Viewer

Back in the Sales Client
. Select the Opportunities icon from the nav bar on the left

The list of opportunities have disappeared.

Notes
. All clients are using Office 2007 (12.0.4518.1014)

. We have tested using any report type (Account, Activity, Opportunity, Contact, etc) and the issue happens for each OOTB report previewed and exported

. The export type does not seem to matter. PDF, Excel or any of the others can be the export type and the issue happens

. We have tested on a box where Office 2007 is not installed and used an uncustomized database. When exporting to a PDF the same results were experienced

Does anyone have an idea what might be happening to cause this? Or what might fix it?

Thanks,
John G.

[Reply][Quote]

Page 1 of 1

You can subscribe to receive a daily forum digest in your user profile. View the site code of conduct for posting guidelines.

Forum RSS Feed - Subscribe to the forum RSS feed to keep on top of the latest forum activity!

slxdeveloper.com is brought to you courtesy of Ryan Farley & Customer FX Corporation. This site, and all contents herein, are Copyright © 2025 Customer FX Corporation. The information and opinions expressed here are not endorsed by Sage Software.	code of conduct \|

page cache (param): 6/18/2025 6:20:45 PM