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Forum to discuss writing script in Architect plugins for SalesLogix & general SalesLogix customization topics (for Windows client only). View the code of conduct for posting guidelines.
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problem in accesing the page only for a single user.
Posted: 08 May 06 1:41 AM
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fiogf49gjkf0d Hi all,
I am working on creating a timesheet entry module for the Saleslogix client. I am facing a distinct problem. the discription is as follows.
I created an active form for Timesheet entry and released it to every one, generated a navigation button to access this form. All the users are able to access this form except one user. Only for a particular user it is not responding.
Please let me know at the earliest, why this problem is generating. Is this the problem with the release.
Any kind of help will be thankful.
Warm Regards,
Prasad
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Re: problem in accesing the page only for a single user.
Posted: 09 May 06 1:47 AM
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fiogf49gjkf0d Some troubleshooting questions:
Re-release the plugins to see if it clears up.
Is this happening on their machine or that user? What I mean is, can you go to a different machine and log in as that user and it works.
Is it the navbar is not working or is it the form not responding?
In any case, I would put a Stop statement in the script opening the form and log in as that user and step through the code to see what is happening.
Ted |
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Re: problem in accesing the page only for a single user.
Posted: 09 May 06 12:15 PM
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fiogf49gjkf0d It could also be the most obvious: The user is a remote and they didn't synchronize within the WriteCache limit (defaults to 15 days).
Another troubleshooting question stemming from what I just said is: Is this user a remote or a network user? Which type matters a lot in the grand scheme of things. |
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Re: problem in accesing the page only for a single user.
Posted: 11 May 06 11:17 PM
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fiogf49gjkf0d Ted,
i tried re-releasing the plugin, but it is not working. This is happening only for a particular user, rest all users are able to access the form properly.
The actual scenario is like this: When the user clicks a particular button on the navigation bar, a script will be called to identify the Role of the user. From that script the user will be redirected to other form based on the Role.
in the above montioned scenario, the user when logged in is going to that first screen where the role is being identified. But from there it is not going to the desired form.
Iam having one more doubt ,Please clarify me:
Suppose there is an active from of Name :test on a machine with version number :x.
if we try to install the latest from with name : test with the same version number on that machine, what will happen.
Please let me know what would be the result of the above scenario.
Warm Regards,
Prasad
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Re: problem in accesing the page only for a single user.
Posted: 11 May 06 11:18 PM
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fiogf49gjkf0d Ted,
i tried re-releasing the plugin, but it is not working. This is happening only for a particular user, rest all users are able to access the form properly.
The actual scenario is like this: When the user clicks a particular button on the navigation bar, a script will be called to identify the Role of the user. From that script the user will be redirected to other form based on the Role.
in the above montioned scenario, the user when logged in is going to that first screen where the role is being identified. But from there it is not going to the desired form.
Iam having one more doubt ,Please clarify me:
Suppose there is an active from of Name :test on a machine with version number :x.
if we try to install the latest from with name : test with the same version number on that machine, what will happen.
Please let me know what would be the result of the above scenario.
Warm Regards,
Prasad
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