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Thread: SLX Mail Merge Problems

Altaaf Sheikh
Posts: 20

SLX Mail Merge Problems Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 04 Dec 09 9:56 AM

Hello All,

I am trying to use the Mail merge feature of SalesLogix with a test account.
I have followed the PDF instructions on how to mail merge, and i have followed each step closely except for the person who i am mail merging to. At this point i am just mail merging to a single contact (myself) as a test.
I am receiving the following error message:
"Mail Merge encountered an error and cannot continue. Error requesting data from Clients. Unknown table passed to ExpandDataPaths: Outlook"

Please can anyone help with this

[Reply][Quote]

Raul A. Chavez
Posts: 1300

Re: SLX Mail Merge Problems Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 04 Dec 09 9:58 AM

I would suggest you test with a different template and/or review your Merge Fields.

I am not sure why it would be trying to resolve data for "Outlook". Are you adding a signature Field on the Template?
Again, I would suggest you simplify the Template first, make sure you can get it to work with just the Contact's Name, then keep on adding to it.

[Reply][Quote]

Altaaf Sheikh
Posts: 20

Re: SLX Mail Merge Problems Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 07 Dec 09 2:39 AM

Hey Raul,

Thank you for your suggestion. But unfortunately this problem is arising with a basic template. I have not tried anything special with my mail merge.
The document only contains the mail merge filed of the contact.
I am testing this upon myself only as i do not require for a accident copy to be sent out to the actual clients just yet until i can present the template more professionally. Do you know if i have to test it on an outside contact for the mail merge to find the correct person within my "OUTLOOK" contacts. Eventhough i know it should'nt matter as the SalesLogix contacts are integrated with Outlook.

[Reply][Quote]

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