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 Author  Thread: Please Help
Ahmed
Posts: 18
 
Please HelpYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 31 May 07 5:36 AM
I have this error msg when am installing SalesLogix Client 6.2

Runtime Error 217 or 216

Can anybody please help me?
Kind Regards
[Reply][Quote]
David Henry
Posts: 207
 
Re: Please HelpYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 31 May 07 9:44 AM
Ahmed,

This is an incompatibility issue with your version of SLX and the Microsoft daylight savings time patch. Install using version 6.2.6, 7.0.1 (or higher) or use the workaround patch from Sage.
[Reply][Quote]
Ahmed
Posts: 18
 
Re: Please HelpYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 31 May 07 9:52 AM
Thank YOU very much , may i ask u other question please , i just started work with slx since 2 weeks ago , i checked this error in saleslogix and they say download the service pack 6 and it will fix the problem
[Reply][Quote]
David Henry
Posts: 207
 
Re: Please HelpYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 31 May 07 10:07 AM
That is correct. 6.2 Service pack 6 = version number 6.2.6.

You will need to remove the Microsoft DST patch first. However, if you create a "network image" (the base setup you recieved from Sage gives you the option to create a "network image" - I highly suggest doing this) and update the "network image" to 6.2.6 using the installShell.exe from service pack 6 you do not have to remove the Microsoft DST patch for installation.

If you have remotes make sure to download 6.2 Service Pack 6 Hot Fix 1 and apply as well.
[Reply][Quote]
Ahmed
Posts: 18
 
Re: Please HelpYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 03 Jun 07 3:51 AM
Thank You very much

another help please (sorry for bother you)

Database login failed:connection to server for this URL cannot be established


sorry am not professional in database

but if u need help with programming language such as C/C++ then plz ask me

Firewall and security such as Blue Coat , ISA , Kerio then ask me please

Windows XP and Server SAM Password (WINLOGON) User Password (administrator) cracking then ask me please

Kind Regards
[Reply][Quote]
David Henry
Posts: 207
 
Re: Please HelpYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 04 Jun 07 7:35 AM
Try restarting IIS.
[Reply][Quote]
Ryan Farley
Posts: 2265
slxdeveloper.com Site Administrator
Top 10 forum poster: 2265 posts
 
Re: Please HelpYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 04 Jun 07 10:25 AM
Thread moved to Web Client forum
[Reply][Quote]
Ahmed
Posts: 18
 
Please HelpYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 01 Jul 07 6:59 AM
Dear Sir

I Installed SLX 6.2 and i Updated it with SP6 when i tried to open the Administrator , i got this msg
Exception EOeExeption in module Admin.exe
Invalid Column Name "MODIFIEDDATE

Can you help me please
Kind Regards

[Reply][Quote]
Nick Hollis
Posts: 549
Top 10 forum poster: 549 posts
 
Re: Please HelpYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 02 Jul 07 2:05 AM
Ensure you have installed the sp6 bundles for the schema changes.

Thanks,
nick
[Reply][Quote]
Ahmed
Posts: 18
 
Re: Please HelpYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 22 Aug 07 7:04 AM
i have already Oracle database installed on server database and Sales Logix 6.2 installed on same server and slx connects to oracle , now i installed saleslogix 7.2 on other pc and installed oracle on the same PC , when i congigured the connection manager of 7.2 to the database server (which has oracle db and old version of slx 6.2) i used the oracle username and pwd and it says success , but when i tried to connect the slx 7.2 client to the oracle db which has table of slx 6.2 users it says authentication failed user is an unknown type and i back to the 6.2 and connected and it success , can you hel-p me please?
[Reply][Quote]
Frank Chaffin
Posts: 475
 
Re: Please HelpYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 22 Aug 07 7:46 AM
You will need to upgrade the 6.2 database to 7.2 before you can connect to the database with the 7.2 client components. See the Upgrading Sage CRM SalesLogixfrom Version 6.2 to v7.2.pdf in the documentation folder on the V7.2 CD.

Note: once you upgrade the database to V7.2 you will not be able to connect with the v6.2 components.
[Reply][Quote]
Bob (RJ)Ledger
Posts: 1103
Top 10 forum poster: 1103 posts
 
Re: Please HelpYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 23 Aug 07 8:24 PM
Quote:
Originally posted by Ahmed

i have already Oracle database installed on server database and Sales Logix 6.2 installed on same server and slx connects to oracle , now i installed saleslogix 7.2 on other pc and installed oracle on the same PC , when i congigured the connection manager of 7.2 to the database server (which has oracle db and old version of slx 6.2) i used the oracle username and pwd and it says success , but when i tried to connect the slx 7.2 client to the oracle db which has table of slx 6.2 users it says authentication failed user is an unknown type and i back to the 6.2 and connected and it success , can you hel-p me please?


Sort of related.....
Check the USERSECURITY.TYPE field for the ADMIN userID
SELECT TYPE
FROM USERSECURITY
WHERE USERID = 'ADMIN'

If TYPE <> 'W' You have a problem.. Set it to 'W'

--
rjl
[Reply][Quote]
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