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Thread: Integrating slxweb with a call center solution which is not TAPI enabled

Kirti
Posts: 46

Integrating slxweb with a call center solution which is not TAPI enabled Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 29 Jul 07 5:30 AM

Hi All

Is it possible to integrate SLX 7.0 / 7.2 with a call center solution which is not TAPI enabled. The cal center solution that we are planning to use can pass me the parameters like Phone number or unique identifier of the person who is calling. Can I use this info to search a particular record by using the info passed automatically.

Thanx

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