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Thread: Group error when logging into web 6.2.6

Kerry Shannon
Posts: 67

Group error when logging into web 6.2.6 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Aug 07 4:18 PM

A customer reported the following error. I also get it when I sign in with Admin, but not with my own id.

"Error getting the group data. Please check that the SQL statement is generated correctly in the Query Builder."

So how do I find the group with the error? I deactivated 4 groups modified in the last week, still the error. Admin defaults to "Latest Accounts". Do I have an incomplete account causing an error?

[Reply][Quote]

Raul A. Chavez
Posts: 1300

Re: Group error when logging into web 6.2.6 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Aug 07 8:12 PM

I would recommend the following:

- Run the SLX Profiler or SQL Profiler and see what SQL statement is being issued (if possible).
- Check the Alias definitions for the fields on the Latest Account layout.

I do recall running into this problems with some fields having NULL and a format being applied to them.

[Reply][Quote]

Kerry Shannon
Posts: 67

Re: Group error when logging into web 6.2.6 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 07 Aug 07 8:05 AM

Solution was to restart IIS. The same login worked without error through thick client, so nothing was changed, just a web issue.

[Reply][Quote]

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