slxdeveloper.com Community Forums

The Forums on slxdeveloper.com are now retired. The forum archive will remain available for the time being. Thank you for your participation on slxdeveloper.com!

Web Forums - SalesLogix Web Platform & Application Architect
Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.

Forums RSS Feed

Back to Forum List | Back to SalesLogix Web Platform & Application Architect | New Thread

View: Search:

Author

Thread: Can't connect to SLX Web Client after a few days

Rohan Verghese
Posts: 40

Can't connect to SLX Web Client after a few days Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 15 Apr 08 3:34 PM

I'm having an issue where after a few days of running (and working perfectly), we cannot connect to the SLX Web Client app. It says, "Web site found. Waiting for reply..." and just hangs there.

Resetting IIS gets the site back in working order, and it will work for 4-8 days before hanging again. I can't detect any obvious cause to this issue. Sometimes it happens close to when I deploy a change, sometimes it happens out of the blue.

Part of the problem is that I don't have access to IIS, and so can't debug it from that end. Have any of you seen anything like this, or have any ideas as to what might be causing this?

[Reply][Quote]

Ryan Farley
Posts: 2265

Re: Can't connect to SLX Web Client after a few days Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 15 Apr 08 6:35 PM

Does anything show in the event logs when this happens?

I would probably focus on the Application Pool. Make sure it doesn't share with any other web app on the server.

[Reply][Quote]

Steve Meyers
Posts: 5

Re: Can't connect to SLX Web Client after a few days Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 22 Apr 08 8:55 AM

I have a client with this issue. There are no errors being reported in the event logs and executing IISReset allows the site to function for a while. I seem to recall that there was a registry hack to prevent the SLXSystem from timing out and unloading itself. For the life of me, I can't remember what the keys were. I suspect that this is where the problem is. But hey, I've been wrong before.

[Reply][Quote]

Rohan Verghese
Posts: 40

Re: Can't connect to SLX Web Client after a few days Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 29 Apr 08 3:47 PM

As Steve says, there are no errors in the log.

[Reply][Quote]

RJ Eaton
Posts: 234

Re: Can't connect to SLX Web Client after a few days Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 30 Apr 08 7:46 AM

Steve or Rohan can either of you call into support and report this issue... There have been a few others and since it is so intermintent it's hard to resolve.

Thanks

[Reply][Quote]

Rohan Verghese
Posts: 40

Re: Can't connect to SLX Web Client after a few days Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 30 Apr 08 3:23 PM

Quote:

Originally posted by RJ Eaton

Steve or Rohan can either of you call into support and report this issue... There have been a few others and since it is so intermintent it's hard to resolve.

Thanks

Well, I tried. It's too much work to deal with your support, especially for an issue which I can resolve with an IISReset.

[Reply][Quote]

Todd Herman
Posts: 52

Re: Can't connect to SLX Web Client after a few days Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 24 Jun 08 8:46 AM

Well, We went live with a 7.2.2 website last week and I had this happen for the first time today. We've been making changes along the way so maybe the intermittent IIS resets kept it from happening sooner. Has anyone made progress finding some of the causes of this?

[Reply][Quote]

Page 1 of 1

You can subscribe to receive a daily forum digest in your user profile. View the site code of conduct for posting guidelines.

Forum RSS Feed - Subscribe to the forum RSS feed to keep on top of the latest forum activity!

slxdeveloper.com is brought to you courtesy of Ryan Farley & Customer FX Corporation. This site, and all contents herein, are Copyright © 2025 Customer FX Corporation. The information and opinions expressed here are not endorsed by Sage Software.	code of conduct \|

page cache (param): 2/23/2025 3:23:52 PM