slxdeveloper.com Community Forums

The Forums on slxdeveloper.com are now retired. The forum archive will remain available for the time being. Thank you for your participation on slxdeveloper.com!

Web Forums - SalesLogix Web Platform & Application Architect
Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.

Forums RSS Feed

Back to Forum List | Back to SalesLogix Web Platform & Application Architect | New Thread

View: Search:

Author

Thread: Adding a group to the Customer Portal

William Vespe
Posts: 16

Adding a group to the Customer Portal Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 14 Apr 08 5:40 PM

I am trying to add a new group to the Customer Portal for the ticket view. Any ideas on how to do this? I have added the group in the regular client and released it to everyone, but I don't see it. I then thought it had something to do with the GroupLayout.resx file. Am I missing a step that enables a group to the Web Customer Portal Client? This system is 7.2 Service Pack 2. Thanks again!

William

[Reply][Quote]

William Vespe
Posts: 16

Re: Adding a group to the Customer Portal Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 17 Apr 08 9:07 AM

I found the issue and I thought I would post the solution here. When you create a new group for the Customer Portal in the LAN client, you then have to go into the Plugin table and set the DATACODE field to CUSTOMERPORTAL. There is currently no way to access this other than SQL scripting (or thru SQL Enterprise Manager). If you later edit any of the groups thru the LAN client, you then have to reset the datacode field.

William

[Reply][Quote]

Ryan Farley
Posts: 2265

Re: Adding a group to the Customer Portal Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 17 Apr 08 9:55 AM

Quote:

Originally posted by William Vespe

I found the issue and I thought I would post the solution here. When you create a new group for the Customer Portal in the LAN client, you then have to go into the Plugin table and set the DATACODE field to CUSTOMERPORTAL. There is currently no way to access this other than SQL scripting (or thru SQL Enterprise Manager). If you later edit any of the groups thru the LAN client, you then have to reset the datacode field.

William

That's a great find William. Thanks for sharing that here.

[Reply][Quote]

Page 1 of 1

You can subscribe to receive a daily forum digest in your user profile. View the site code of conduct for posting guidelines.

Forum RSS Feed - Subscribe to the forum RSS feed to keep on top of the latest forum activity!

slxdeveloper.com is brought to you courtesy of Ryan Farley & Customer FX Corporation. This site, and all contents herein, are Copyright © 2025 Customer FX Corporation. The information and opinions expressed here are not endorsed by Sage Software.	code of conduct \|

page cache (param): 2/22/2025 4:18:19 PM