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Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.
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 Author  Thread: Group Definition Storage
SLX...
Posts: 29
 
Group Definition StorageYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 04 Jun 08 7:28 AM
We've encountered a weird error on a custom entity - the Group Builder component bombs out when instantiated on the web page. This happened after the component was working for several weeks.

We finally traced the problem down to the custom default group we built for the summary view not being released to everyone (again, it somehow un-released itself).

After re-releasing it, we found that it had been released to "Everyone" 6 times, but were unable to remove the extra entries of "Everyone".

We're trying to correct this problem directly in the database since the web client will not allow us to remove the entries.

Does anyone know where the web group definitions are stored within the database?

Thanks!
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Nick Hollis
Posts: 549
Top 10 forum poster: 549 posts
 
Re: Group Definition StorageYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 04 Jun 08 7:39 AM
I think they are stored in the plugin table still - this is an assumption based on the fact you can release them through the old Architect - havent got access to a system at the moment to check this though!!
[Reply][Quote]
SLX...
Posts: 29
 
Re: Group Definition StorageYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 04 Jun 08 8:03 AM
Thanks! That helped quite a bit.

We've discovered that when we save a custom group via the web client and release it to "Everyone", it writes two records to the PLUGIN table (both are identical except for the USERID field). One record identifies the "Everyone" user in the USERID field, the other has a blank USERID field.

The extra row created with a blank USERID was causing our custom entity to crash from a NULL reference. After deleting the row, everything was back to normal.

Thanks!
[Reply][Quote]
Nick Hollis
Posts: 549
Top 10 forum poster: 549 posts
 
Re: Group Definition StorageYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 04 Jun 08 8:11 AM
Glad it worked! Are you releasing it through the web client, or via architect? If web client, dont bother - even the previously legacy web versions had some bizarre issues when releasing through the web client....

The groups area in 7.2 web is horrible - I am hoping this will change a lot in the next SP. It is not uncommon to get a whole group to fail just by adding a couple of joins. The only way to get rid of the group is to delete it through (you guessed it) Architect or directly in the DB!
[Reply][Quote]
SLX...
Posts: 29
 
Re: Group Definition StorageYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 04 Jun 08 8:22 AM
We were releasing via the web client - thanks for the tip on it perhaps being bugged. We'll release via the Architect from now on.
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