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Thread: AttachmentPath error with Mail Merge templates

Rohan Verghese
Posts: 40

AttachmentPath error with Mail Merge templates Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 16 Oct 08 5:52 PM

I'm trying to use the ActiveMail component to send an email through SLX web 7.2. When I try to create an email or letter using a template, I get the following error:

---------------------------
Error
---------------------------
The Mail Merge Engine encountered an error and cannot continue. The AttachmentPath property has not been defined.
---------------------------
OK
---------------------------

Any thoughts on where/what this property is?

[Reply][Quote]

Venkatesh
Posts: 72

Re: AttachmentPath error with Mail Merge templates Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 17 Oct 08 1:46 AM

Could you please tell me the steps to install and configure ActiveMail component in Saleslogix?

[Reply][Quote]

Raul A. Chavez
Posts: 1300

Re: AttachmentPath error with Mail Merge templates Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 17 Oct 08 9:13 AM

I have ran into a similar error message and it wasn't due to not having a Mail Merge Path, but rather for having additional office entries on the BranchOptions table (which didn't have valid paths).
Seems to me as if 7.2 is not reading the Path for the Office Site Code, but rather just reading the first row being returned.

In my situation, I removed the addtl office entries (since I didn't have a need for them) and the problem went away.

[Reply][Quote]

Rohan Verghese
Posts: 40

Re: AttachmentPath error with Mail Merge templates Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 17 Oct 08 10:26 AM

Thanks, Raul. That was the exact problem I had, and the same solution fixed it.

[Reply][Quote]

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