slxdeveloper.com Community Forums

The Forums on slxdeveloper.com are now retired. The forum archive will remain available for the time being. Thank you for your participation on slxdeveloper.com!

Web Forums - SalesLogix Web Platform & Application Architect
Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.

Forums RSS Feed

Back to Forum List | Back to SalesLogix Web Platform & Application Architect | New Thread

View: Search:

Author

Thread: Ticket screen status not updating immeadiately in customer portal

Steve Knowles
Posts: 657

Ticket screen status not updating immeadiately in customer portal Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 04 Dec 08 7:56 AM

SLX 722 - Ticket screen - basically unmodified from oob except some display fields removed. When the status is changed in the LAN and saved, the list view in the web client immediately shows the change on refresh. But the ticket detail view still shows the old value. Shutting down the browser and logging back in does not work either. I did stop and restart the web site and that worked. I also confirmed the status field was mapped correctly.. Very strange. has anyone else come across this? Thanks

[Reply][Quote]

Page 1 of 1

You can subscribe to receive a daily forum digest in your user profile. View the site code of conduct for posting guidelines.

Forum RSS Feed - Subscribe to the forum RSS feed to keep on top of the latest forum activity!

slxdeveloper.com is brought to you courtesy of Ryan Farley & Customer FX Corporation. This site, and all contents herein, are Copyright © 2025 Customer FX Corporation. The information and opinions expressed here are not endorsed by Sage Software.	code of conduct \|

page cache (param): 8/16/2025 7:54:51 PM