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Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.

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Thread: ActiveMail Hangs my IE

Jose Urena
Posts: 92

ActiveMail Hangs my IE Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 17 Dec 08 8:21 AM

Every time i try to use the ActiveMail, just after the login is passed and the default portal page is displayed, my IE hangs.

Any help really appreciated.

[Reply][Quote]

Jose Urena
Posts: 92

Re: ActiveMail Hangs my IE Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 17 Dec 08 1:57 PM

I uninstalled IE 8 and it works on IE 6. Any info on what's wrong, or what specific settings do i need to use ActiveMail on IE 7 or 8?

[Reply][Quote]

Jose Urena
Posts: 92

Re: ActiveMail Hangs my IE Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 18 Dec 08 3:23 PM

I've found that the Groove BHO Browser Helper component (GrooveShellExtensions.dll) that comes with MS Office 2007 is the cause of the hangs.

I had to disable the component from IExplorer and now everything works fine.

[Reply][Quote]

Lee Owen
Posts: 46

Re: ActiveMail Hangs my IE Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 04 Feb 09 1:20 PM

there is a hotfix for 7.5 that should fix this.

[Reply][Quote]

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