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Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.

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Thread: Urgent-Customer portal

Astha Mohan
Posts: 18

Urgent-Customer portal Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 16 Apr 09 4:42 AM

can somebody tel me the steps how can i add fields in current form that is there in customer portal.rather how can i customize the customer service portal.want to add serial number lookup of asset owned and contract lookup

I tried to add the field on the form addportalTicket( ticket entity->form->addPortalTicket) but end up with the error and next time when i opened application architect in ticket entity form folder was blank.i think my VFS got corrupted.....

Would be nice if someone can revert back with solution asap...

thanks a lot!!!

Astha....

[Reply][Quote]

Kannan Srinivasan
Posts: 49

Re: Urgent-Customer portal Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 30 Apr 09 6:47 AM

maybe you have not referenced the lookup to accountproducts table correctly.

Cheers
Kannan

[Reply][Quote]

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