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Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.
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Receiving an exception when browsing slxclient
Posted: 05 Aug 09 9:10 AM
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Hi
I've reinstalled SLX v7.5, new database, and new website, but I still receive this unhandled exception:
Any assistance on how to solve this? This exception only occurs when I click on the menu items on the Nav bar.
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Server Error in '/SlxClient' Application.
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getUserPref failed
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: Sage.SalesLogix.Client.GroupBuilder.GroupTranslatorException: getUserPref failed
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[GroupTranslatorException: getUserPref failed]
Sage.SalesLogix.Client.GroupBuilder.GroupInfo.GroupTransGetGroupTranslatorClass() +68
Sage.SalesLogix.Client.GroupBuilder.GroupInfo.get_GroupXML() +81
Sage.SalesLogix.Client.GroupBuilder.EntityGroupInfo.EnsureTempLookupGroup() +76
Sage.SalesLogix.Client.GroupBuilder.EntityGroupInfo.EnsureGroupsList() +186
Sage.SalesLogix.Client.GroupBuilder.EntityGroupInfo..ctor(String groupID, String tableName) +33
Sage.SalesLogix.Client.GroupBuilder.GroupContext.FindEntityGroupInfo(String TableName) +433
Sage.SalesLogix.Client.GroupBuilder.ClientContextRepresentation.From(GroupContext context) +41
Sage.SalesLogix.Client.GroupBuilder.ClientGroupContextService.OnPreRender(EventArgs e) +83
System.Web.UI.Control.PreRenderRecursiveInternal() +86
System.Web.UI.Control.PreRenderRecursiveInternal() +170
System.Web.UI.Control.PreRenderRecursiveInternal() +170
System.Web.UI.Control.PreRenderRecursiveInternal() +170
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2041
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Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433
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Re: Receiving an exception when browsing slxclient
Posted: 06 Aug 09 2:17 AM
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Hi
Great it has resolved the /getUserPref error... Thanks
but now when I click on the accounts tab, i get the following message box:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
A Runtime Error has occurred.
Do you wish to Debug?
Line: 10
Error: The data necessary to complete this operation is not yet available.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Could this be because the data is too large and IE has timedout?
I'm using the slx_eval database. |
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