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Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.
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 Author  Thread: RPC server is unavailable.
John Thibodeau
Posts: 2
 
RPC server is unavailable.Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 26 Jul 07 10:52 AM
Thanks to this error - I now know what RPC is and how to restart it through Start > Run.

During the installation of the web host - I website is created.
During build and deployment of the website through Application Architect - the files keep going to the 'default web site' instead of the one created by the Web Host (what's up with that?).

Oh yeah - Here's a couple errors

RPC server is unavailable
and
An Unknown error has occurred.
[Reply][Quote]
Ryan Farley
Posts: 2265
slxdeveloper.com Site Administrator
Top 10 forum poster: 2265 posts
 
Re: RPC server is unavailable.Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 26 Jul 07 11:06 AM
Hi John,

First 7.2 web question in these forums .

Yes, a website is created (or can be created if option is selected) during the installation of the web host, but you still do need to point the properties of the deployment for the portal to that site. The reason why this doesn't automatically get updated in the Application Architect is because you'll likely use that AA on another machine and deploy to a server elsewhere - so it is up to you to set the deployment target properties accordingly.

As far as the other errors go:
1) When do they occur? When you build, deploy, go to the site, etc???
2) There is likely more detail available, once I know the answer to #1 then I can tell you how to get to that extra info about the errors.

BTW, I will be creating a new forum for 7.2 web and the Application Architect stuff so it doesn't get mixed in with the old-skool web client stuff. Once I do that I'll move this thread there.

-Ryan
[Reply][Quote]
John Thibodeau
Posts: 2
 
Re: RPC server is unavailable.Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 26 Jul 07 3:26 PM
My co-worker and I managed to re-build and re-deploy successfully to localhost:3333.
The files then went under the Saleslogix website in IIS.

To answer your questions:
1) The errors occurred at the end of deployment

I probably was deploying before it was built - due to impatience mostly and the fact that I didn't see the progress bar in the lower right hand corner when it was being built (my bad).

Now the problem is authentication - and the fact that I can't open the site through IIS, through IE, or through other machines on the network.

Any advice on this problem? I've been through the web implementation guide a couple times - and next step is to tear everything down and re-deploy and rebuild.

Good idea for the 7.2 Web Client Forum.
[Reply][Quote]
Mark Dykun
Posts: 297
 
Re: RPC server is unavailable.Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 04 Aug 07 8:46 AM
Hey John,

For Security I would first check in IIS and make sure that the right version of ASP.net is being used. I know this issue occurs in the mobile client when say 1.1 version of ASP.net is asigned instead of the 2.0 version.

Mark
[Reply][Quote]
Ezi Porbeni
Posts: 11
 
Re: RPC server is unavailable.Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Jan 09 7:39 AM
I know this post is rather old but I am having this problem right now. SLX version 7.5, everything installed just fine, web host on separate machine, ASP.NET 2.0 selected in IIS. When I go to deploy a portal, the deployment goes fine until it gets to copying files to target... then it errors out with RPC Server Unavailable. The output in AA reads:
INFO - Writing target Manifest for portal SLXCustomerPortal
INFO - Using inherited target port and app pool settings
INFO - Configuring IIS Directory for SLXCustomerPortal
ERROR - The RPC server is unavailable.

I did notice that it creates the website folder on the local machine (the SLX APP\Dbase server where AA is), and not target webserver. The only thing I did wrong is the very first time I deployed the portal (when everything was going smoothly) I forgot to change the target server from "localhost" (and it deployed fully with no errors). Since then trying to deploy to the correct target yields this problem.

I have another project that is almost identical and it had no problems, and i've used it as a guide to check my problem deployment against and cannot find any disparities (obviously). Please help?
[Reply][Quote]
Mark Dykun
Posts: 297
 
Re: RPC server is unavailable.Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Jan 09 8:31 AM
Ezi, I would look into the windows services and see if correct services are turned on for ADSI management of remote machines. I do not know the service names off the top of my head but deployment does use ADSI to locate the IIS metadata. I suspect this is your problem.

Mark
[Reply][Quote]
Ezi Porbeni
Posts: 11
 
Re: RPC server is unavailable.Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Jan 09 8:54 AM
Hey there Mark, long time. Thanks for the response.

I cannot figure out what services you are referring to either. Simple web search says a lot about ADSI but not which services I might find in Win 2003 server. I compared the list of windows services between my working system and my problem system and I still don't know.

Could you clarify a little please.
[Reply][Quote]
Ezi Porbeni
Posts: 11
 
Re: RPC server is unavailable.Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Jan 09 10:07 AM
I chased this some more and found a head-spinning amount of info about the "RPC server unavailable" and related errors. I still don't know why my SLX App server machine cannot effectively communicate with IIS on my SLX Web server machine in order to copy over portal files during deployment. I WORRY ABOUT WHAT IMPLICATIONS THIS MAY HAVE LATER DURING SLX USE. For now however, I simply installed Application Architect on my SLX Web Server and deployed the web portals (locally now) and it all worked perfectly.

If anyone has any further info on this particular issue or exactly how to fix it. I'd be very grateful to know.
[Reply][Quote]
Mark Dykun
Posts: 297
 
Re: RPC server is unavailable.Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 29 Jan 09 6:08 AM
Hey Ezi when I get more time I will look into the deployment issue. I am currently fortunately swamped with work and do not have the direct time to investigate. When I do find something I will definately post it.

Mark
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