slxdeveloper.com Community Forums

The Forums on slxdeveloper.com are now retired. The forum archive will remain available for the time being. Thank you for your participation on slxdeveloper.com!

Administration Forums - General Administration
Forum to discuss general administration topics for SalesLogix (including LAN & remote topics). View the code of conduct for posting guidelines.

Forums RSS Feed

Back to Forum List | Back to General Administration | New Thread

View: Search:

Author

Thread: Problems with Activity Reminder/Display Past Due

Tony
Posts: 28

Problems with Activity Reminder/Display Past Due Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 26 Jun 08 3:42 PM

We're having the strangest problem with all our users. We recently upgraded from 6.2 to 7.2.0.

No matter what the setting in Tools|Options, and no matter what the past due settings in the actual Activity Reminder dialog, the Activity Reminder appears WITH past due phone calls displayed. This is different behavior than 6.2 (and seems to conflict with the actual settings) - and it's driving our sales team nuts.

Any ideas on what might be going on? I can provide more specific/screen shots if necessary.

Tony

[Reply][Quote]

Mike Spragg
Posts: 1226

Re: Problems with Activity Reminder/Display Past Due Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 27 Jun 08 2:40 AM

Indeed, activity reminder did change from 6.2 to 7.2 - you need to update to 7.2.2 so that activity reminder calms down and doesn't pop-up as often and also .2 brings back rollover of timeless activities - which further prevents the activity reminder from appearing. It's a combination of those values that is causing your issue.

[Reply][Quote]

Tony
Posts: 28

Re: Problems with Activity Reminder/Display Past Due Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 27 Jun 08 1:02 PM

Thank you, Mike.

After your post I went and read the release notes for SP2.

Funny thing was that it was *such* a major behavior change, that I was locked into thinking "there's no way this is a bug - something must be wrong with my install/db."

In any case, it's SP2 time...

thanks again,

Tony

[Reply][Quote]

Page 1 of 1

You can subscribe to receive a daily forum digest in your user profile. View the site code of conduct for posting guidelines.

Forum RSS Feed - Subscribe to the forum RSS feed to keep on top of the latest forum activity!

slxdeveloper.com is brought to you courtesy of Ryan Farley & Customer FX Corporation. This site, and all contents herein, are Copyright © 2024 Customer FX Corporation. The information and opinions expressed here are not endorsed by Sage Software.	code of conduct \|

page cache (param): 11/26/2024 3:41:18 PM