slxdeveloper.com Community Forums

The Forums on slxdeveloper.com are now retired. The forum archive will remain available for the time being. Thank you for your participation on slxdeveloper.com!

Administration Forums - General Administration
Forum to discuss general administration topics for SalesLogix (including LAN & remote topics). View the code of conduct for posting guidelines.

Forums RSS Feed

Back to Forum List | Back to General Administration | New Thread

View: Search:

Author

Thread: Accounts error

Brian
Posts: 2

Accounts error Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 17 Dec 08 10:22 AM

I am getting a Function had an error... message, "An unusual error has occured when executing View: Accounts. Contact your system administrator, 0x1 @0; Function View: Accounts Exception: Access violation at address 00A63B0E in module 'SalesLogix.exe'. Read of address 00000054" I have tried finding any solution online, but have found nothing. I tried running the repair with setup, uninstalling and reinstalling the software, and looking for any errors on the server the software is on. I am new with SalesLogix and would appreciate any help. The computer is running XP Pro SP3, the server runs Server 2003 SP2, and SalesLogix is version 6.2.6.

Thanks in advance,

Brian

[Reply][Quote]

Phil Parkin
Posts: 819

Re: Accounts error Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 19 Dec 08 9:18 PM

Hi Brian

This is a generic error message - sounds like the sort of thing that might occur if your database is at a different version from your client. Have there been any upgrades / reinstalls recently?

Is the error happening for all users? All accounts?

Cheers
Phil

[Reply][Quote]

Brian
Posts: 2

Re: Accounts error Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 22 Dec 08 1:57 PM

Thank you Phil for getting back to me, there have not been any Recent upgrades / or reinstalls, she was the only one experiencing the problem. It turns out the problem was the user account, her account was set up years ago and she had not accessed SalesLogix at all in that time. Her account was blown away, rebuilt and she was able to access the accounts just fine. I appreciate your response and suggestion.

Thanks,

Brian

[Reply][Quote]

Phil Parkin
Posts: 819

Re: Accounts error Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 22 Dec 08 7:54 PM

No problem - it's great when they're that easy to fix.

Phil

[Reply][Quote]

Page 1 of 1

You can subscribe to receive a daily forum digest in your user profile. View the site code of conduct for posting guidelines.

Forum RSS Feed - Subscribe to the forum RSS feed to keep on top of the latest forum activity!

slxdeveloper.com is brought to you courtesy of Ryan Farley & Customer FX Corporation. This site, and all contents herein, are Copyright © 2024 Customer FX Corporation. The information and opinions expressed here are not endorsed by Sage Software.	code of conduct \|

page cache (param): 11/26/2024 11:30:01 AM