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Re: Multiple activities in Calendar
Posted: 30 Mar 10 11:13 AM
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Manual effort, I suspect.
SLX calendar or Outlook?
Are you using something like intelliSync or Exchange Link?
If not, how/why were the dups created? |
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Re: Multiple activities in Calendar
Posted: 30 Mar 10 12:46 PM
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I've seen it in outlook, lotus notes & mobile and fixing it can be time consuming.
This can occur for several reasons and causes and solutions vary depending on the applications and sw versions involved.
I would guess whatever sync system you have running is configured bi-directionally and changing that is the quickest fix.
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Re: Multiple activities in Calendar
Posted: 31 Mar 10 1:10 PM
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| We have SLX 7.2.2 . This issue have only for 2 users and had IntelliSync installed recently on their laptops.. Everybody else do not have this problem. May be it make sense to to re-install Intellisync for them? |
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Re: Multiple activities in Calendar
Posted: 01 Apr 10 3:43 AM
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| Did you already check that their intelliSync configuration is identical to the configuration of one of the users who does not have the problem? |
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Re: Multiple activities in Calendar
Posted: 01 Apr 10 8:21 AM
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Reinstalling slx is a good idea
But more than likely you need to purge the pc's of existing intellisync configuration files. And, this is a more complex issue.
1) Have then log into a different pc and test, does tat work?
2) Someone else should login on there pc and test also.
Is it in the slx profile, nt profile or the machine ?
Also, look under the program files area for a folder that is an intellisync config.
Used to be \program files\saleslogix\%username% (I think, been a while).
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