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Thread: Error viewing attachments tab under a contact? 7.2.1

Mike B
Posts: 11

Error viewing attachments tab under a contact? 7.2.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 27 Dec 07 7:58 AM

Since upgrading to 7.2.1, I'm getting an error whenever viewing the attachments tab under a contact. This error only pops up if that contact has attachments associated with it.

The window title is "Script Error", and the error is "An error occurred executing active form script (Contact:Attachments). Error in include script (SYSTEM:ATTACHMENT SUPPORT): Wrong number of arguments or invalid property assignment: 'objMMGui.GetWebWriteMenu' at line 160, char 11."

I found an article on Sage's site for a SIMILAR error suggesting a user's USEROPTIONS record might be corrupted. However, this isn't the case here.

This error is occurring on every PC, every user login.

Any suggestions would be great! Thanks!

[Reply][Quote]

Mike Spragg
Posts: 1226

Re: Error viewing attachments tab under a contact? 7.2.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 27 Dec 07 9:53 PM

Yep, you forgot to apply the SP1 bundle ! (or, if you did, you didn't realease the plugins when prompted to). You will notice that in the bundle for SP1 there's a set of new plugins in regard to attachments. Make sure they are released (or simply apply the bundle again).

[Reply][Quote]

Mike B
Posts: 11

Re: Error viewing attachments tab under a contact? 7.2.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Jan 08 7:38 AM

That did the trick. Thank you!

[Reply][Quote]

Lorenzo Orsini
Posts: 5

Re: Error viewing attachments tab under a contact? 7.2.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 21 Feb 08 4:18 AM

Hi,
I have the same issue, but after installing the SP1 Bundle I didn't resolve the problem.
Now i have another error when i try to open attachment tab (Variable not defined: SelectFirstRecordInGrid)
and then "system: attachment support", "error calling method: grdAttachRowSelect" wrong number of argument........

The SalesLogix Application Server is a Windows 2000 Server and the DBMS Server is SQLserver 2005 running on Windows Server 2003.

PLEASE HELP ME!!!!!

[Reply][Quote]

Bob (RJ)Ledger
Posts: 1103

Re: Error viewing attachments tab under a contact? 7.2.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 21 Feb 08 12:06 PM

Sounds like you did not install everything from the sp.
--
RJLedger - rjlSystems

[Reply][Quote]

Lorenzo Orsini
Posts: 5

Re: Error viewing attachments tab under a contact? 7.2.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 25 Feb 08 9:10 AM

I have istalled the following service pack, upgrades and bundles since 7.0.0 Version of SalesLogix:

"SalesLogix 6.2 to 7.0 Conversion" "7.0.0" "10/08/2006 13.22" "SalesLogix 6.2 to 7.0 Conversion"
"SalesLogix v6.2.x to 7.0 Upgrade" "7.0.0" "09/08/2006 8.54" "SalesLogix 6.2 to 7.0 Upgrade Bundle"
"SalesLogix v7.0 Service Pack 1" "7.0.1" "05/01/2007 14.55" "SalesLogix Service Pack 1 for 7.0"
"SalesLogix v7.0.x to 7.2 Upgrade" "7.2.0" "12/07/2007 14.55" "SalesLogix 7.0 to 7.2 Upgrade Bundle"

We have then istalled the V7.2.1 SP1 bundle, with all the related plugins upgraded and released.
We have not istalled upgrades regard to Web capabilities because we don't use, at the moment, Web functions.

[Reply][Quote]

Dan Carvin
Posts: 227

Re: Error viewing attachments tab under a contact? 7.2.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 05 Mar 08 12:51 PM

Do you have any customizations on the attachments tab? When I tried to add a column to any position other than last, it blew up on me.

[Reply][Quote]

Lorenzo Orsini
Posts: 5

Re: Error viewing attachments tab under a contact? 7.2.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 06 Mar 08 2:27 AM

I have no Customization on attachment tab.

The problem appeared when i did the upgrade to version 7.2 and it didn't disappear istalling 7.2.1 service pack and bundle

[Reply][Quote]

Aji
Posts: 14

Re: Error viewing attachments tab under a contact? 7.2.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 08 May 08 8:51 AM

This was helpful for me too...thanks Bob

[Reply][Quote]

Yogesh Dave
Posts: 24

Re: Error viewing attachments tab under a contact? 7.2.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 04 Apr 11 8:28 AM

One User reported this error. I think it might be the corruption of USEROPTIONS. How to fix it?

[Reply][Quote]

Hartog Elands
Posts: 2

Re: Error viewing attachments tab under a contact? 7.2.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 22 Jan 13 8:11 AM

I've got this problem as well on a 7.5.4 database. On the server this problem doesn't exist.

Database: MSSQL2008

Only on the client. I removed the useroptions entries, still no luck.

Any help would be great!

Thanks,

Hartog

[Reply][Quote]

Hartog Elands
Posts: 2

Re: Error viewing attachments tab under a contact? 7.2.1 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 22 Jan 13 8:11 AM

I've got this problem as well on a 7.5.4 database. On the server this problem doesn't exist.

Database: MSSQL2008

Only on the client. I removed the useroptions entries, still no luck.

Any help would be great!

Thanks,

Hartog

[Reply][Quote]

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