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Forum to discuss general administration topics for SalesLogix (including LAN & remote topics). View the code of conduct for posting guidelines.
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Clearing a declined activity
Posted: 04 Apr 06 3:30 PM
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order abortion pill online usa abortion pill online usa fiogf49gjkf0d I ran into this problem recently and since I don't have a remote database to test just yet I thought I would post the question and findings.
When an activity is declined, the activity is dead to the remote user. Yes the activity exists on their database but it is not in their activities view because it was declined. I can see a user declining a meeting when a conflict occurs but what happens when the conflict clears up? That user has declined the activity for good, there is no way I know of to remove that other than database manipulation.
The only methods I can think of are the following:
1) Originating user removes the declined user from the members list and readds them
2) Originating user changes the time
3) Originating user deletes the activity and readds it, forcing a new confirmation to be sent
I've poured through the guides and the client Help file for any possible solution and I can't find anything nor is the support knowledge base of any help unless I'm not searching for the magic string. |
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Re: Clearing a declined activity
Posted: 14 Apr 06 8:33 AM
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fiogf49gjkf0d 6.2. The problem stemmed from someone setting up a meeting and the only other member declined the meeting. User error did occur in that the originator of the meeting didn't babysit it well enough but I've come up with a way of putting this on the external users by making a "Show my declined activities" screen. They need to know what activities they've declined since there's nothing that puts these in their face out of the box.
I don't know what I was thinking but Confirmations aren't set outside of the database, they're in tables with no BLOB data. This means one can process confirmations just like SalesLogix or make sure things are running smoothly by looking at a couple of tables. User_Activity stores whether or not the ActivityID is confirmed for the UserID. UserNotification stores the actual confirmation message itself, being of type Confirm. |
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