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Please Help!!! Splash Screen Freezes in "Loading Activities"
Posted: 26 Oct 10 6:57 AM
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fiogf49gjkf0d Hello Everybody!
Im having a big trouble with SalesLogix... I dont know why, in some hour of the day, when some user try to connect in SalesLogix, the splash screen freezes, when is showing "Loading Activities" status... I try to look the memory, but i think its ok... I try to see if user have many activities, but not.. Someone knows what i can do?? I know that if i restart the server, SalesLogix backs to normal... But i cant restart the server every time! Someone could help me? Sorry about the english...
Rafael S. |
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Re: Please Help!!! Splash Screen Freezes in "Loading Activities"
Posted: 05 Nov 10 5:58 AM
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fiogf49gjkf0d Hi,
Have you looked within the SalesLogix Integrity Checker to see if there are any reported issues with Activities?
You could also run the SalesLogix Profilier to see if you can locate any issues..
Regards, Adam Travers |
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Re: Please Help!!! Splash Screen Freezes in "Loading Activities"
Posted: 16 Nov 10 10:35 AM
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Hi Adam! Thans for the answer..
I looked and everything is fine... I was thinking about the SQL Server and Windows 2008... So, i changed to windows 2003 and SQL Server 2005, but the problem continues... It freezes in the splash screen "Loading Activities" and nobody else can logon...
if you or someone have another idea, please send to me..
thanks again!
Rafael |
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Re: Please Help!!! Splash Screen Freezes in "Loading Activities"
Posted: 16 Nov 10 11:29 AM
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fiogf49gjkf0d Hi Adam, always you answering my questions....thanks again!
No, i writed wrong.. dont have a exactly hour that this occurs...when i opened the post, i writed just to others know that this occurs unpredictable... And when i stop and restart the services, everything works fine...
Any other idea?
thanks so much! |
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Re: Please Help!!! Splash Screen Freezes in "Loading Activities"
Posted: 16 Nov 10 11:51 AM
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fiogf49gjkf0d Have you looked into Database Locks
I would suggest that you monitor your SQL Server at the time of the Freezes.
Try to determine if there are any Locks on the Table that may be causing problems, and if so, try to fix the issue with the Locks.
There could be many causes for locks, From Bad Code (that locks the table and doesn't release it) to bad indexes that force the SQL server to do table scans and execisve locking as well.
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