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ParamSQLUpd error on remotes
Posted: 09 May 07 2:00 PM
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fiogf49gjkf0d SLX 6.2.6 - remotes have the following error in their syncerrors.txt file. Error occurs for a handful of tickets.
ParamSQLUpd - Error applying ParamSQL transaction A0436KJ : The query processor could not produce a query plan from the optimizer because a query cannot update a text, ntext, or image column and a clustering key at the same time. SQL: UPDATE TICKETPROBLEM SET MODIFYDATE=?,MODIFYUSER=?,NOTES=?,TICKETID=? WHERE TICKETID LIKE 't6UJ9A000IOI% |
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Re: ParamSQLUpd error on remotes
Posted: 09 May 07 2:34 PM
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fiogf49gjkf0d The error is actually very descriptive. "You can't update a text (in this case NOTES) and a clustering key (probably TICKETID) at the same time". I don't know of any stock code that updates both the memo and ticketid but that may take place in the Insert New Ticket screen during the SaveProblemInfo or whatever function that creates the ticketproblem record.
The problem is going to be tracking this down. If I had to guess, I would say some custom code somewhere is doing things slightly wrong but this could be happening in stock code as well. If it were to be a stock code problem, it'd be likely due to a improper clustered key set but that's usually something that doesn't just change on it's own. |
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