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Thread: Installing Remote Client

John Bennett
Posts: 34

Installing Remote Client Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 05 May 08 10:12 AM

PC - Windows XP Pro v2002 SP2
SLX - v6.2 SP4

I am trying to install a remote client for a user. I am able to install everything perfectly (remote client, service pack, etc.). Attach database works fine. When I go to login as user it begins to load but then gets stuck at the "Initializing Environment - Loading Menus".... has anyone run into this and what is causing this?

I made another connection to the Network and was able to login fine. Tried logging in as "Admin" in his remote and got stuck at the same place.....

Any help would be appreciated...

[Reply][Quote]

Ian Fitzpatrick
Posts: 146

Re: Installing Remote Client Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 05 May 08 1:17 PM

I have seen this and I think it's caused by legacy (from pre v6) toolbars or menus trying to display.

Try running this on your database:

select * from sysdba.plugin where (author ='Legacy' or company ='Legacy') and type in ('14','15')

It will tell you if you have any legacy Menus or Toolbars, if you do then recreate them and delete the old ones (using SQL), this fixed my problem.

[Reply][Quote]

John Bennett
Posts: 34

Re: Installing Remote Client Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 06 May 08 7:58 AM

i ended up cleaning out the cache and some SalesLogix registry entries and that seemed to do it...

Thanks

John

[Reply][Quote]

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