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Thread: having probs with sysdba user in Saleslogix connection manager

Mark
Posts: 4

having probs with sysdba user in Saleslogix connection manager Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Jun 08 4:30 PM

I've been setting up a Saleslogix test server (to try version 7.2) I have version 7.01 on my production server. I restored a backup of my production database to the test server. In the Saleslogix connection manager I am not able to add the sysdba user in the Datalink properties. I'm trying to use the same sysdba password that I have on my production server.

Server's OS is Windows 2003 Standard RC2
running SQL 2000 SP4

Any ideas what could be causing this problem?

I was able to get it to connect using the SA user account.

[Reply][Quote]

Ryan Farley
Posts: 2265

Re: having probs with sysdba user in Saleslogix connection manager Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Jun 08 4:42 PM

Since the database is restored from a backup (and likely on a test server), your sysdba user is likely orphaned. See this post for help: http://customerfx.com/pages/crmdeveloper/2004/10/14/1100.aspx

-Ryan

[Reply][Quote]

Mark
Posts: 4

Re: having probs with sysdba user in Saleslogix connection manager Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Jun 08 4:52 PM

Where do you run the sp_change_users_login 'Update_One', 'sysdba', 'sysdba' at?

[Reply][Quote]

Ryan Farley
Posts: 2265

Re: having probs with sysdba user in Saleslogix connection manager Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Jun 08 4:56 PM

Quote:

Originally posted by Mark

Where do you run the sp_change_users_login 'Update_One', 'sysdba', 'sysdba' at?

You run it in Query Analyzer (or SQL Management Studio if on SQL2005). Execute it as 'sa' on the restored database.

[Reply][Quote]

Mark
Posts: 4

Re: having probs with sysdba user in Saleslogix connection manager Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Jun 08 5:12 PM

Ok I ran it in the Query Analyzer and this was the result

The number of orphaned users fixed by adding new logins and then updating users was 0.

Any other possibilities?

[Reply][Quote]

Mark
Posts: 4

Re: having probs with sysdba user in Saleslogix connection manager Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Jun 08 5:19 PM

Disregard (I had it set to the wrong DB when I ran it) it worked

[Reply][Quote]

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