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Thread: Can't install MSDE

Dan Carvin
Posts: 227

Can't install MSDE Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 27 Feb 09 10:23 AM

I am getting a "Setup Failed to Configure the Server" message suring the MSDE portion of the SLX 7.0 Remote install.

This laptop was used by a previous employee who also had a SLX remote. SLX and MSDE were uninstalled and this is a re-install for a new user.

Here is the SQL error log:
2009-02-25 17:34:06.26 server Copyright (C) 1988-2002 Microsoft Corporation.
2009-02-25 17:34:06.26 server All rights reserved.
2009-02-25 17:34:06.26 server Server Process ID is 4316.
2009-02-25 17:34:06.26 server Logging SQL Server messages in file 'C:\Program Files\Microsoft SQL Server\MSSQL$SALESLOGIX\LOG\ERRORLOG'.
2009-02-25 17:34:06.33 server SQL Server is starting at priority class 'normal'(2 CPUs detected).
2009-02-25 17:34:07.05 server SQL Server configured for thread mode processing.
2009-02-25 17:34:07.05 server Using dynamic lock allocation. [500] Lock Blocks, [1000] Lock Owner Blocks.
2009-02-25 17:34:07.13 spid2 Warning ******************
2009-02-25 17:34:07.13 spid2 SQL Server started in single user mode. Updates allowed to system catalogs.
2009-02-25 17:34:07.13 spid2 Starting up database 'master'.
2009-02-25 17:34:07.36 server Using 'SSNETLIB.DLL' version '8.0.2039'.
2009-02-25 17:34:07.38 spid5 Starting up database 'model'.
2009-02-25 17:34:07.41 spid2 Server name is (machinename)\SALESLOGIX'.
2009-02-25 17:34:07.41 spid2 Skipping startup of clean database id 5
2009-02-25 17:34:07.41 spid2 Skipping startup of clean database id 6
2009-02-25 17:34:07.41 spid2 Starting up database 'msdb'.
2009-02-25 17:34:07.51 server SQL server listening on Shared Memory.
2009-02-25 17:34:07.51 server SQL Server is ready for client connections
2009-02-25 17:34:07.88 spid5 Clearing tempdb database.
2009-02-25 17:34:08.01 spid5 Starting up database 'tempdb'.
2009-02-25 17:34:08.04 spid2 Recovery complete.
2009-02-25 17:34:08.04 spid2 SQL global counter collection task is created.
2009-02-25 17:34:08.05 spid2 Warning: override, autoexec procedures skipped.
2009-02-25 17:34:16.47 spid2 SQL Server is terminating due to 'stop' request from Service Control Manager.

Why is the Service Control Manager making a "stop" request?

The article http://support.microsoft.com/kb/816499 describes this error occuring when the computer previously had MSDE with the same named instance. It refers to http://support.microsoft.com/kb/320873/EN-US and a utility called msizap.exe.

I have deleted all MS SQL folders and registry keys referencing MSSQL but I am still getting the result above. I am not sure that msizap would be useful because it may require the original MSDE ProductCode and the regestry key where it was recorded is long gone. Any ideas?

[Reply][Quote]

Dan Carvin
Posts: 227

Re: Can't install MSDE Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 02 Mar 09 12:58 PM

More information:

Tried it again, same result. Here si the cnfgsvr.out file:

Starting Service ...

SQL_Latin1_General_CP1_CI_AS

-m -Q -T4022 -T3659

Connecting to Server ...

driver={sql server};server=(MACHINENAME)\SALESLOGIX;UID=sa

WD=;database=master

[Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified

driver={sql server};server=(MACHINENAME)\SALESLOGIX;UID=sa

WD=;database=master

[Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified

SQL Server configuration failed.

SLX setup should be setting up all the necessary defaults needed to work. What's going on? I'd suspect a permissions issue, but the user is in the Admins security group. Does adding a user to the admins group not neccesarily grant the needed permissions?

[Reply][Quote]

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