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Forum to discuss installing SalesLogix and general installation topics. View the code of conduct for posting guidelines.
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Update Network Images Error
Posted: 26 Jan 10 4:06 PM
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I'm getting an error message when I attempt to update my network image with a hot fix for SalesLogix 7.2.2. I'm attempting to apply hot fix 2.
The error message reads "Unable to locate patch at: C:\Temp\HF2\Hot Fix 2\". The path shown in the error is relative to the location of the InstallShell executable (C:\Temp\HF2\). After extracting the hot fix install package, the folder "C:\Temp\HF2\Hot Fix 2\" contains the file "SalesLogix Client 7.2.2 HF2.msp". If this is the file that is needed (the error and hot fix documentation does not specify the file name that the .exe looks for) I am clueless as to why the installer cannot see it. If I open the .msp manually, the installer will successfully update the SalesLogix client on the local machine.
I need to build an install package for this and many other hot fixes for 7.2.2. I have 40 machines to roll these hot fixes out to and do not want to run the hot fixes manually on all 40 machines!
Any help or direction is appreciated.
Thanks
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