hello,

I have a network user that has Adobe Acrobat Reader version 9. The Saleslogix version is 7.5.2. What the problem is that whilst trying to open a Library document, documents in the Library that are either in M.S. Word or Excel will open. But documents that are in PDF format will not open.

I can open the documents, browsing to the files and "click" to open.

I have removed Saleslogix and re-installed Saleslogix and then installed the Saleslogix SP2. Then tested to open a file in the Library in a PDF format. There is no error message either.

any ideas or suggestions will be appreciated.

Hi Derek,

Is this the same for PDF files within the Attachments tab? If so, unistall and reinstall Adode Acrobat Reader