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Thread: "Could not login to Outlook. Make sure Outlook is properly installed. Invalid class string"

Sharon Rewerts
Posts: 3

"Could not login to Outlook. Make sure Outlook is properly installed. Invalid class string" Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Apr 13 4:37 PM

A remote client using XP Pro, SLX 7.5.4 and Outlook 2010 receives this message "Could not login to Outlook. Make sure Outlook is properly installed. Invalid class string". I don't know how to help him.

I did see "The "invalid class string" refers to it not finding a given COM Object registered." but I don't know what that means or how to fix it. I don't have the laptop. Hopefully it is simple and the User can follow the instructions.

Thank you

[Reply][Quote]

RJ Samp
Posts: 973

Re: "Could not login to Outlook. Make sure Outlook is properly installed. Invalid class string" Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 21 Apr 13 7:07 AM

What bittage of Outlook?

XP Pro SP3 correct?

[Reply][Quote]

Sharon Rewerts
Posts: 3

Re: "Could not login to Outlook. Make sure Outlook is properly installed. Invalid class string" Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 22 Apr 13 2:29 PM

Thank you for replying

I apologize, I don't know what bittage means. The Outlook version is 2010 on XP Pro SP3. We have not resolved this issue yet. I am ever so greatful for your input.

[Reply][Quote]

Mike Spragg
Posts: 1226

Re: "Could not login to Outlook. Make sure Outlook is properly installed. Invalid class string" Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 23 Apr 13 1:50 AM

Is the version of Outlook a 32bit version or 64bit (only 32bit is supported).

[Reply][Quote]

Sharon Rewerts
Posts: 3

Re: "Could not login to Outlook. Make sure Outlook is properly installed. Invalid class string" Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 23 Apr 13 8:42 AM

Thank you for that input. It is a 32 bit version.

[Reply][Quote]

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