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Thread: Sync error occured

Richa
Posts: 45

Sync error occured Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 24 Oct 07 4:56 AM

Hi,

While doing an OUTLOOK-SLX synchronization, when we clicked on Sync Calenders Now, the following error occured -->
Sync error Occured : Unable to intialize APPLICAION API.
Verify that correct apllication version is installed.!

Can anyone help us with this?
TIA.

Richa.

[Reply][Quote]

David Henry
Posts: 207

Re: Sync error occured Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 24 Oct 07 9:41 AM

Richa,

I have seen this before. Reboot first. If that does not repair the issue then:

For 6.2:

1. Uninstall Intellisync.
2. Delete "C:\Program Files\SalesLogix\Intellisync" & "C:\Program Files\SalesLogix\SLxIntellisync" directories
3. Install latest version of "Intellisync For SalesLogix". For 6.2 it is currently here: http://support.saleslogix.com/download/products/intellisync/v6_2_1_feature_pack_for_intellisync_update.zip
4. Reconfigure Intellisync.

[Reply][Quote]

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