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 Author  Thread: ExchangeLink Stopped Working
Laurie Calzada
Posts: 17
 
ExchangeLink Stopped WorkingYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 25 Oct 10 7:00 AM
fiogf49gjkf0d

We moved a Database Server from DBServer1 to DBServer4, and when we try to update the Connections in the Exchangelink 8.0 utility, we get this message.


 


06:36:14:962  Pinging SalesLogix Server...
06:36:14:962  SLX DB Provider version: 7.5.0.1484
06:36:15:916  Database type: Unknown
06:36:15:916  Connection string: Provider=SLXOLEDB.1assword="xxxxx"ersist Security Info=True;User ID=admin;Data Source=DBSERVER4;Initial Catalog=SALESLOGIX;Extended Properties="PORT=1706;LOG=ON;TimeZone=None;RWPass=xxxxx"
06:36:15:916  Could not access the CONTACTS table: Unable to initialize data dictionary
06:36:15:916  TSLXConnector.Ping: Unable to initialize data dictionary


All the settings are right.  any ideas?

[Reply][Quote]
Raul A. Chavez
Posts: 1300
Top 10 forum poster: 1300 posts
 
Re: ExchangeLink Stopped WorkingYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 25 Oct 10 7:58 AM
fiogf49gjkf0d

I would do the following:


- Stop Exchange Link


- Stop the SLX System (if not running as a Service, kill it from Task Manager).


- Start the SLX System Service (again, if configured to run as a Service, otherwise omit this step)


- Start Exchange Link


 


Unable to Initialize Data Dictionary could also mean that it cannot talk to the SQL server, so there may be other issues at hand (e.g. Name resolution, Connectivity, etc), but at the very least you should start by recycling SLX System as indicated above.

[Reply][Quote]
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