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Sync Service not working
Posted: 16 Oct 06 7:52 AM
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fiogf49gjkf0d Hello Everybody,
I have now run into another sync problem with SalesLogix 5.2
Following are the error messages I have got .. Please help:
Sync Server Error:
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M|15-Oct-06 16:30:06|Start of Sync Run
M|15-Oct-06 16:30:06|Unable to connect to database: Unknown user name or password.
Login failed for user 'sysdba'.
Login incorrect.
Alias: CurrentDB
Event Viewer Error:
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Event Type: Information
Event Source: SlxSyncService
Event Category: None
Event ID: 0
Date: 10/15/2006
Time: 4:30:16 PM
User: N/A
Computer: SYNCSRV
Description:
The description for Event ID ( 0 ) in Source ( SlxSyncService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: Updating Job Queue. JobID: 0 StartAfter: 10/15/2006 4:35:00 PM DOW Mask: MTWHFSU.
Event Type: Error
Event Source: SlxSyncService
Event Category: None
Event ID: 0
Date: 10/15/2006
Time: 4:30:06 PM
User: N/A
Computer: SYNCSRV
Description:
The description for Event ID ( 0 ) in Source ( SlxSyncService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: Error creating history record. Unknown user name or password.
Login failed for user 'sysdba'.
Login incorrect.
Alias: SyncServiceDB.
Thanks again for your time and help !
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Re: Sync Service not working
Posted: 16 Oct 06 10:20 AM
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fiogf49gjkf0d Was the password for the SYSDBA user changed?
Was the BDEAlias that the SyncService uses to connect to the database changed?
How long since your syncserver was rebooted? |
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Re: Sync Service not working
Posted: 17 Oct 06 9:06 AM
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fiogf49gjkf0d Thanks for your reply...
1)Sysdba password for not changed.
2) I did create one more BDEAlias for testing purposes, but the original BDE Alias is still there and I am able to connect to the database using BDEAlias.
3)Syncserver has been rebooted pretty often, I did reboot it yesterday too.
Thanks again ! |
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Re: Sync Service not working
Posted: 17 Oct 06 9:20 AM
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fiogf49gjkf0d Did your problem start right after you created the additional BDEAlias?
The error message is very specific. Sounds like the SyncService or SyncServer is not able to authenticate.
Can you run the syncserver manually? |
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Re: Sync Service not working
Posted: 21 Oct 06 6:01 PM
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fiogf49gjkf0d No, the problem was prior BDE changes.
I can't remember what started this.
But, when I tried to re-enter theSyncPassword in the registry, the SyncService started WORKING... I have no clue how that changed.
Thanks to all for your time and help.
Thanks again!
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