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Forum to discuss SalesLogix synchronization and remote database management. View the code of conduct for posting guidelines.
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 Author  Thread: SLX Remote Creating Duplicates
Kevin McGohan
Posts: 26
 
SLX Remote Creating DuplicatesYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 08 May 07 7:31 AM
fiogf49gjkf0d
I recently set up a Remote Office Database for SLX. After that when users enter a phone call activity, "sometime later" it will show up in there list of tasks to do as a timeless meeting. All the notes are identical to the two. They are also, "sometimes" getting an exact duplicate on their SLX calendars for meetings. Exact meeting side-by-side.

They do all have remote devices and a few of them have SLX mobile 4.5. The SLX Mobile server, BES server are located at the main office. Could the problem be caused by the remote devices are changing the database up here and the Remote office at the same time?

How do I work around this?

Thanks,
[Reply][Quote]
David Henry
Posts: 207
 
Re: SLX Remote Creating DuplicatesYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 08 May 07 10:55 AM
fiogf49gjkf0d
Kevin,

Since you have Outlook Integration enabled you may need to upgrade the Intellisync engine (if you are using Intellisync) on the client machines. The packaged version of Intellisync with SLX v6.2 causes the symptoms you have reported. Completely uninstall Intellisync then delete these folders: C:\Program Files\SalesLogix\Intellisync and C:\Program Files\SalesLogix\SlxIntellisync. Then install this:

http://support.saleslogix.com/download/products/intellisync/v6_2_1_feature_pack_for_intellisync_update.zip
[Reply][Quote]
Kevin McGohan
Posts: 26
 
Re: SLX Remote Creating DuplicatesYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 13 Jun 07 1:54 PM
Sorry for not replying, I forgot about this thread. Bad Admin! Like SLX is the least of my worries sometimes. That feature pack is already part of our standard installation and has been for a long time, but thanks anyway.

Kevin
[Reply][Quote]
David Henry
Posts: 207
 
Re: SLX Remote Creating DuplicatesYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 13 Jun 07 2:00 PM
Have you checked the file version of SLXIntellisync.exe on each individual remote? Some of them may not be up to date causing "sometimes" having duplicates display.
[Reply][Quote]
Kevin McGohan
Posts: 26
 
Re: SLX Remote Creating DuplicatesYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 13 Jun 07 2:02 PM
I will check the specific users haveing this problem. Thanks for the quick response.
[Reply][Quote]
Kevin McGohan
Posts: 26
 
Re: SLX Remote Creating DuplicatesYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 13 Jun 07 2:03 PM
P.S. What the heck is that a picture of? lol
[Reply][Quote]
Frank Chaffin
Posts: 475
 
Re: SLX Remote Creating DuplicatesYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 13 Jun 07 2:19 PM
That is David doing a vertical wheel stand on his motocycle.
[Reply][Quote]
David Henry
Posts: 207
 
Re: SLX Remote Creating DuplicatesYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 13 Jun 07 2:19 PM
That is me on my 2006 Suzuki GSXR 750 sport bike doing a circle wheelie. I am a stunt rider.

Notice the bike is standing almost vertical. I have my foot on the rear scrape bar (12 o'clock bar), and i am leaning off to the right side...slowly circling the bike around in a circle in a spot just big enough for a car to park in.
[Reply][Quote]
Kevin McGohan
Posts: 26
 
Re: SLX Remote Creating DuplicatesYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 13 Jun 07 2:21 PM
Thought it was a motorcycle. lol, just wondering. Nice trick.

Thanks
[Reply][Quote]
Frank Chaffin
Posts: 475
 
Re: SLX Remote Creating DuplicatesYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 13 Jun 07 2:21 PM
David, can you text me a message on your Blackberry at the same time?
[Reply][Quote]
David Henry
Posts: 207
 
Re: SLX Remote Creating DuplicatesYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 13 Jun 07 2:26 PM
Kevin, thanks. It's a fun hobby of mine. It's quite a workout sometimes, too.

Frank, I'll try any new trick at least once. I haven't tried texting yet, but I HAVE talked on the phone. I can do no handed wheelies now, so I could try texting!
[Reply][Quote]
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