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Sync Client
Posted: 13 Jul 07 6:36 AM
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| How I can run synchronization client at remote office in service mode like syncronization server at main server? |
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Re: Sync Client
Posted: 13 Jul 07 8:04 AM
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Use the WGAdmin on the host database to setup the Remote Office,
Create a Sync Schedule, then check the services on the Remote Office to make sure the SyncService is running.
What version of SLX are you running? |
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Re: Sync Client
Posted: 13 Jul 07 9:17 AM
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SLX 6.2.5
I created sync task: synchronization starts every 2 minutes. SyncService is running on the host database, not on Remote.
I need run SyncClient on remote office every 2-3 minutes, nut it work only when user logon in server. When user logoff SyncClient doesn't synchronize data.
p.s. sorry for my english 
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Re: Sync Client
Posted: 13 Jul 07 9:31 AM
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Originally posted by Vladimir
SLX 6.2.5
I created sync task: synchronization starts every 2 minutes. SyncService is running on the host database, not on Remote.
I need run SyncClient on remote office every 2-3 minutes, nut it work only when user logon in server. When user logoff SyncClient doesn't synchronize data.
p.s. sorry for my english
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You need to create a (preferably domain) service account and dedicate that account and set it to run services (sync, saleslogix server, etc) on the server. That way you can log in with another user account into the server and not interrupt what the service account is doing (running the sync server, saleslogix server, scheduled tasks, scripts, etc).
Make sure you give the service account the rights it needs on the server. |
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Re: Sync Client
Posted: 13 Jul 07 9:43 AM
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I created sync task: synchronization starts every 2 minutes. SyncService is running on the host database, not on Remote.
I need run SyncClient on remote office every 2-3 minutes, nut it work only when user logon in server. When user logoff SyncClient doesn't synchronize data.
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Do you have a "Remote Office" and a SyncServer configured? Remote Offices are a special setup for use with WorkGroup users in a remote location. Remote Clients always sync to the SyncServer. |
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Re: Sync Client
Posted: 13 Jul 07 9:55 AM
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Originally posted by Frank Chaffin
Do you have a "Remote Office" and a SyncServer configured? Remote Offices are a special setup for use with WorkGroup users in a remote location. Remote Clients always sync to the SyncServer. |
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Yes, I have a "Remote Office", not Remote Client. Now I testing with one remote office and in future our client will have more than 60 remote offices |
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Re: Sync Client
Posted: 13 Jul 07 10:05 AM
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When the Workgroup Users that are connected to the Remote Office logon do there see the proper accounts?
The Remote Office works like a Remote Client that has Auto-Sync setup. Look in the folder where you installed the SalesLogix components on the Remote Office and tell me what .EXE are there. |
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Re: Sync Client
Posted: 13 Jul 07 10:14 AM
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Originally posted by Frank Chaffin
When the Workgroup Users that are connected to the Remote Office logon do there see the proper accounts?
The Remote Office works like a Remote Client that has Auto-Sync setup. Look in the folder where you installed the SalesLogix components on the Remote Office and tell me what .EXE are there. |
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Users see all accounts that they have access.
Directory of C:\Program Files\SalesLogix
10.11.2006 06:25 9 476 096 Admin.exe
16.10.2006 06:25 9 422 848 Architect.exe
16.10.2006 06:25 1 042 944 AttachRemote.exe
16.07.2004 06:20 5 648 384 BasicRunner.exe
16.10.2006 06:25 5 643 264 Bundler.exe
16.07.2004 06:20 395 264 ExAutoAcceptInstall.exe
16.07.2004 06:20 5 477 376 GroupCopy.exe
16.07.2004 06:20 899 584 MacroBar.exe
16.07.2004 06:20 1 511 936 Notification.exe
16.10.2006 06:25 989 696 OleDBConfigMgr.exe
10.11.2006 06:25 11 573 760 SalesLogix.exe
16.07.2004 06:20 5 086 208 SLdialer.exe
16.10.2006 06:25 818 688 SLXLoggingServer.exe
16.07.2004 06:20 745 984 SlxMonitorConsole.exe
16.10.2006 06:25 6 287 872 SLXProfiler.exe
16.10.2006 06:25 536 576 SLXServer.exe
16.10.2006 06:25 282 624 SLXSystem.exe
16.07.2004 06:20 5 664 256 SLXTimeZones.exe
16.10.2006 06:25 5 912 576 SyncClient.exe
16.07.2004 06:20 905 216 SyncConfTranViewer.exe
16.07.2004 06:20 5 488 640 trnAnalyzer.exe
16.07.2004 06:20 5 531 648 TrnViewer.exe
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Re: Sync Client
Posted: 13 Jul 07 5:12 PM
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This contains some EXEs I did not expect to see... Are you sure you followed the instruction in Chapter 19 "Configuring a Remote Office" in the Sage CRM SalesLogix Implementation Guide v7.0?
Did you perform these steps listed below?
To start the Remote Office Synchronization Client
1. Click Start, point to Programs, point to Sage CRM SalesLogix, and then click
Synchronization Client.
2. In the Log on to dialog box:
a. In the Database box, select the Remote Office database to which you want to log on.
b. Click OK.
The Remote Office Sync Client assumes you are logging on as the system
administrator.
3. In the Synchronization Client dialog box, click Execute.
The Remote Office Server creates the synchronization folders under the main RemOffice
Sync Logs folder.
4. Click Close when the “Sync Process Completed” message appears.
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Re: Sync Client
Posted: 14 Jul 07 1:09 AM
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Originally posted by Frank Chaffin
...Remote Office Synchronization Client...
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There is Synchronization Client only in version 6.2.5. It use for Remote Client and Remote Office.
I performed all steps. Synchronization work properly except when I logoff from Windows. |
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Re: Sync Client
Posted: 14 Jul 07 8:41 AM
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Here is some information I got from my notes.... I think the source was SalesLogix Support
"Use a Sync cmd file with Windows Task Scheduler and a custom command line.
Create file with notepad with the following content:
start /D"C:\Program Files\SalesLogix" /B /HIGH SyncClient.exe /b"SalesLogix" /c /r /a /x
Save the file as Sync.cmd
Log on to the machine as the network user to create a Windows Task
Create the task to call the Sync.cmd file.
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Re: Sync Client
Posted: 15 Jul 07 7:02 AM
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| Actually, that was me - those command lines should still work but worth checking! |
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Re: Sync Client
Posted: 15 Jul 07 7:06 AM
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Originally posted by Mike Spragg
Actually, that was me - those command lines should still work but worth checking! |
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You are the sync man! I knew I got in from someone. |
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Re: Sync Client
Posted: 16 Jul 07 1:49 AM
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Create file with notepad with the following content:
start /D"C:\Program Files\SalesLogix" /B /HIGH SyncClient.exe /b"SalesLogix" /c /r /a /x
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SyncClient requests login and password when starts 
I check "Allow saving password" but it not work. |
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Re: Sync Client
Posted: 16 Jul 07 1:50 AM
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Create file with notepad with the following content:
start /D"C:\Program Files\SalesLogix" /B /HIGH SyncClient.exe /b"SalesLogix" /c /r /a /x
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SyncClient requests login and password when starts
I check "Allow saving password" but it not work. |
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Re: Sync Client
Posted: 16 Jul 07 2:05 AM
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I forgot change /b"SalesLogix" to my connection name
It's working!
Thanks! |
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Re: Sync Client
Posted: 23 Jul 07 3:48 AM
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this command is better:
tasklist|find /i "SyncClient.exe"||start /D"C:\Program Files\SalesLogix" /B /HIGH SyncClient.exe /b"SLXRemote" /c /r /a /x
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