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Forum to discuss SalesLogix synchronization and remote database management. View the code of conduct for posting guidelines.
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Synchronization of groups to a Remote Office
Posted: 20 Jul 07 7:57 AM
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I have been searching for an answer to this question, but have not found a solution yet.
We have a remote office environment setup, synchronization goes perfect for the regular stuff, like accounts/contacts etc etc. But whenever we create a new Group at the main database, and we share it to users who are ROS users, we get not synchronization of the groups.
I have been checking the plugin table but the created groups which are present at the main database just dont appear at the ROS.
Is this normal, for groups not to sync to a remote office ?
update: version 6.2 SP3 |
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Re: Synchronization of groups to a Remote Office
Posted: 28 Jul 07 8:54 AM
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I run a remote office, and I have seen groups synchronize without issues. The only thing I can think of to check off the top of my head is to see if the users you have the groups shared with are actually designated as remote office users on the users' location on the sync tab. If the remote office isn't listed there, you need to change it so that it is designated as the user's location. Other than that, I'm not sure what the issue is - if you are all caught up on your maintenance and support, you could give Sage a call...  |
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