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Tuesday, November 26, 2024
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11/26/2024 3:25:15 AM
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Administration Forums - Mobile/PDA/Handhelds
Forum to discuss use of SalesLogix with mobile devices including SalesLogix mobile and other mobile solutions. View the
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Thread: SLXMobile sync error
Erik DeBoer
Posts: 6
SLXMobile sync error
Posted: 02 Jul 08 11:39 AM
I setup a new user and we are doing the first sync down to the Blackberry and we are getting this error in the server administrator log.
Unable to sync 'contact', reason: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
Has anyone ever seen this or know how to fix.
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Mark Dykun
Posts: 297
Re: SLXMobile sync error
Posted: 08 Jul 08 7:38 AM
Erik,
How many contacts does the user have access to. Generally this is a long running query that is executing. In the settings you can set the timeout period to extend the length but I would be good to know the number of accounts/contacts involved.
- Mark
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