slxdeveloper.com Community Forums

The Forums on slxdeveloper.com are now retired. The forum archive will remain available for the time being. Thank you for your participation on slxdeveloper.com!

Administration Forums - Mobile/PDA/Handhelds
Forum to discuss use of SalesLogix with mobile devices including SalesLogix mobile and other mobile solutions. View the code of conduct for posting guidelines.

Forums RSS Feed

Back to Forum List | Back to Mobile/PDA/Handhelds | New Thread

View: Search:

Author

Thread: Synchronization error on Blackberry with SLX Mobile personal 5.0

Mark Duthoy
Posts: 21

Synchronization error on Blackberry with SLX Mobile personal 5.0 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 25 Jun 08 3:17 PM

Error occurred during synchronization: SalesLogix Mobile has not been properly configured for synchronization:Device specific error Error reading input data from device: System.ArgumentException: Value does not fall within the expected range. at DESKTOPAPILib.IRimRecords.get_Item(Int32 index) at BlackBerryDesktopAddin.TablesProcessor.ReadHeaderData(DeviceChannelProcessor _ChannelProc, InputData _inputdata) at BlackBerryDesktopAddin.TablesProcessor.ProcessSyncTable(DeviceChannelProcessor channelProc, String device, Boolean& cancel)Check the settings on the BlackBerry Client on the currently connected device.

The app loads on the BB but doesn't allow a change to the settings - login works but sync stops in the middle with the error during synch message. Logs really don't show much. I installed sp1 but it did not fix the issue.
Am I looking at completely reinstalling?

[Reply][Quote]

Mark Dykun
Posts: 297

Re: Synchronization error on Blackberry with SLX Mobile personal 5.0 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 08 Jul 08 7:44 AM

Ok Mark,

So first Desktop Sync - Personal Edition or Enterprise with Desktop? It looks as if this is a error that occurrs in the desktop while syncing correct? When you logged into the client the 4th tab is settings, I do not have a remote setup here but I suspect one of the settings falls out of range. On the personal server were the settings setup and pointing to a correct remote database?

- Mark

[Reply][Quote]

Alan Armstrong
Posts: 1

Re: Synchronization error on Blackberry with SLX Mobile personal 5.0 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 26 Sep 08 1:38 PM

Had the same error - in Desktop Manager, used the Application updater, which wanted to load all the languages I had told it not to during installation. I let it install that, and an update to Help. After restart, ran synchronization and it completed without error.

Hope that helps
Alan

[Reply][Quote]

Page 1 of 1

You can subscribe to receive a daily forum digest in your user profile. View the site code of conduct for posting guidelines.

Forum RSS Feed - Subscribe to the forum RSS feed to keep on top of the latest forum activity!

slxdeveloper.com is brought to you courtesy of Ryan Farley & Customer FX Corporation. This site, and all contents herein, are Copyright © 2024 Customer FX Corporation. The information and opinions expressed here are not endorsed by Sage Software.	code of conduct \|

page cache (param): 11/26/2024 11:54:45 AM