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 Author  Thread: Not Able to start SalesLogix Mobile Connector Service
Karna Taneja
Posts: 26
 
Not Able to start SalesLogix Mobile Connector Service Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 29 Mar 11 1:25 AM
fiogf49gjkf0d

Hi,


I am using SLX Mobile V5.1.0.124.


When I try to start SalesLogix Mobile Connector Service it gets started and stopped immidiatly with message "SalesLogix Mobile Connector (SageSalesLogixMobile) service on local computer started and then stopped. Some Services stopped automatically if have no work to do, for example...".


I checked the logs in admin and I found some errors as below:


Time Level Source Mobileid Username Message
02:08:22.592 Error Sync Runtime     SLXDBConnection Validation :crm_database_alias Database connection validation failed. (Could not get SalesLogix credentials via OLEDB connection. No error message available, result code: DB_SEC_E_AUTH_FAILED(0x80040E4D).)
02:08:22.592 Error Sync Runtime     crm_database_alias Database connection validation failed.


How can I rectify this? Pls help.


Thanks,


KT

[Reply][Quote]
Karna Taneja
Posts: 26
 
Re: Not Able to start SalesLogix Mobile Connector Service Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 04 Apr 11 1:08 AM
fiogf49gjkf0d

Also It is not able to connect to the CRM database. I can see the following errors in log.


 


 02:00:30.284 Error SalesLogixService     The given key was not present in the dictionary. 


02:00:29.815 Error AdministrationService   admin Get mobile user list Login failed for user 'SageMobile'. 


02:00:29.800 Error AdministrationService   admin Login failed for user 'SageMobile'. 

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