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 Author  Thread: Crystal Report Gotcha's
Dan Carvin
Posts: 227
 
Crystal Report Gotcha'sYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 14 Jan 09 10:39 AM
I wasn't sure if this should be in Reports or Upgrades, but since this issue appeared after an upgrade, here it is:

I recently upgraded a SLX LAN system from 5.2 to 7.5, which involves updating the connection method on all custom reports and saving them in the Crystal XI format.

I immediatley got a complaint that a certain customer form would not printing the address line. I tested the report, and it worked fine for me, so I asked for the specific record that was not printing properly.

It turns out this report contained a text box with text & databse fields in it. The Address line looked like this:

Address: {ADDRESS.ADDRESS1} {ADDRESS.ADDRESS2}

The record I did my first test with had a Suite No in address2. But I found that if address2 was null, the whole line was suppressed, and City/State appeared directly under the Account Name. I have not seen this before, Normally in this circumstance, a null would not be a problem.

The solution was to replace address2 with a formula field:

If isnull({ADDRESS.ADDRESS2}) then " " Else {ADDRESS.ADDRESS2}

Note the space in " ". If I used "" the whole line would be skipped. Appearently you need a space at the minimum for the line to print.

Are there other Report gotchas?
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